Enterasys Networks CM Version 1.0 User Manual
Getting Help
Matrix X Router DC Power Supply Installation Guide
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Getting Help
For additional support related to the DC power supply or this document, contact
Enterasys Networks using one of the following methods:
Enterasys Networks using one of the following methods:
Before contacting Enterasys Networks for technical support, have the following
information ready:
information ready:
•
Your Enterasys Networks service contract number
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem (for example,
changing mode switches or rebooting the unit)
changing mode switches or rebooting the unit)
•
The serial and revision numbers of all involved Enterasys Networks products in the
network
network
•
A description of your network environment (such as layout, cable type, other relevant
environmental information)
environmental information)
•
Network load and frame size at the time of trouble (if known)
•
The device history (for example, if you have returned the device before, or if this a
recurring problem)
recurring problem)
•
Any previous Return Material Authorization (RMA) numbers
World Wide Web
http://www.enterasys.com/support
Phone
1-800-872-8440 (toll-free in U.S. and Canada)
For the Enterasys Networks Support toll-free number in your country:
Internet mail
support@enterasys.com
To expedite your message, please type [X-Router] in the subject line.
To send comments or suggestions concerning this document to the Technical Publications
Department:
Department:
techpubs@enterasys.com
To expedite your message, include the document Part Number in the Email message.