JVC DLA-SH4K User Manual

Page of 48
38
Others
Check the following points before sending this product for 
repair.
The following phenomena are not malfunctions.
 If there is no abnormality on the screen when 
the phenomena below appear, they are not 
malfunctions.
● The top or front part as well as the rear of the 
projector unit is hot
● A creaking sound is heard from the projector
● Device noise is heard from the interior of the projector
● There is color bleeding on the screen
 When the projector fails to run properly due to 
external noises, perform the following operations.
A
Check to ensure that the power is shut down. 
Unplug the power cord, and insert again.
B
Turn on the power of the projector.
 A sound maybe heard when the lamp burn 
out. However, this is not a hazard.
 D-ILA devices are manufactured using 
extremely high-precision technology. 
However, some of the pixels may not lit up or 
remain permanently lit up.
Troubleshooting
Symptom
Probable Cause
Corrective Action
Reference Page
Power is not 
supplied
● Is the power cord disconnected?
● Insert the power cord (plug) properly.
● Is the main power supply switched 
turned on?
● Turn on the main power supply switch 
of the projector unit.
● Is the lamp in the cool down mode?
● Turn on the power again after the cool 
down mode ends.
● Is the lamp protection function 
triggered?
(This function is triggered when the 
power shuts down such as during 
power failures.)
● Wait till the temperature of the lamp has 
gone down.
(Turn on the main power supply switch to 
run the fan and cool down the lamp.) Turn 
on the power after about 180 seconds.
^
Image is dark
● Is the lamp near exhaustion?
● Check the ALamp TimeB setting of the 
Main menu. When the lamp life is near 
its end, consult the authorized dealer 
from which this product is purchased 
or any nearby JVC servicing center.
Projector works 
when the power 
is turned on, but 
stops abruptly 
after a few 
minutes
● Are the air inlets and vent holes 
blocked?
● Turn off the main power supply switch, 
and remove the blockage. After 
removing, turn on the power again.
● Is the temperature of the room high? ● Set the temperature of the room or the 
surrounding temperature of this 
projector to an appropriate level.
● Are the filters dirty?
● Clean the filters.
Video image 
does not appear
● Is the lens cap removed?
● Remove the lens cap.
● Are devices properly connected?
● Connect the devices correctly.
● Is the power of the connected 
devices turned on?
● Turn on the power of the connected 
devices.
^
● Are correct signals being output 
from the connected devices?
● Configure the connected devices 
correctly.
^
● Are the signals of the connected 
devices possible input signals?
● Check to ensure that they are possible 
input signals, and input compatible 
signals accordingly.
● Is the image temporarily hidden?
● Set AHideB of the Image menu to 
AOFFB to display the image.
Video image is 
blur
● Is the projector out of focus?
● Adjust the focus using AFocusB of the 
● Is the projection distance too short 
or too long?
● Set it to a correct distance.
DLA-SH4_EN.book  Page 38  Tuesday, January 15, 2008  6:07 PM