Toshiba EO1-13016 User Manual

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6. GENERAL MAINTENANCE 
EO1-13016 
6.1 Cleaning
 
6- 1 
 
 
 
 
 
 
 
 
To help retain the high quality and performance of your printer it should be cleaned regularly.  The 
greater the usage on the printer, the more frequent the cleaning.  (i.e. low usage=weekly, high 
usage=daily) 
 
1)  Turn the power OFF and open the printer cover. 
2)  Clean the print head element (cross hatched area  
in the figure on the right) with a cotton swab slightly  
moistened with alcohol.  
3)  Clean the platen with a soft cloth moistened with  
alcohol.  
 
 
 
Wipe the covers with a soft dry cloth or soft cloth slightly moistened with mild detergent.  After using 
detergent for cleaning, be sure to wipe it off with a slightly moistened cloth.  
 
1)  Turn the power OFF. 
2)  Open the printer cover.  
3)  Remove the jammed paper.  DO NOT USE any sharp implement or tool as these will damage the 
printer.  
4)  Clean the print head and platen, then remove any further dust or foreign objects.  
5)  Re-load the receipt roll.  (Refer to Section 5.3 Loading the Receipt Roll.) 
6)  After closing the printer cover, turn the power ON.  The printer will initialise the auto cutter to 
restore the printer stand-by.  
NOTE:  If the jammed paper cannot be removed, remove the receipt roll from the printer, and turn the 
power ON while pressing and holding the [FEED] button.  The cutter will move to the center 
so that the jammed paper can be removed easily.  
 
WARNING! 
1.  Be sure to disconnect the power cord prior to performing any maintenance. 
2.  DO NOT POUR WATER directly onto the printer, as this may cause electric shock or fire.  
3.  The print head becomes very hot while printing.  To avoid getting burned, never touch the print 
head during the maintenance.  
CAUTION! 
1.  Do not use any sharp object to clean the print head and platen.  Doing so may damage them, 
causing poor print or missing dots. 
2.  Never use an organic solvent like thinners or benzene for cleaning.  Using such solvents may 
discolour the covers.  
3.  Do not touch the print head element as static built-up may damage the print head.  
 
Caution symbol for 
hot surface. 
(Please refer to the 
WARNING! on the 
above.) 
Print Head 
Element 
Platen