TROY Group 1200 User Manual

Page of 52
 
Section 2 
Using the TROY Printer Utility 
 
 
Font DIMM Printer and Font DIMM Kit User’s Guide -- Document #50-70382-001  Rev. G
 
2-7
 
Obtaining 
Technical 
Assistance 
 
The TROY Printer Utility provides several help screens to guide you through the features and functions of your 
TROY Font DIMM. TROY technical support is available to assist you with any questions concerning the setup, 
operation, and maintenance of your TROY Font DIMM.  Specific system information about the configuration of 
your TROY product is also available through the TROY Printer Utility.  You are also encouraged to visit the 
TROY Web site for latest FAQs (Frequently Asked Questions), information on the latest TROY products, and for 
ordering MICR toner and other printing supplies. 
 
T
O VIEW TECHNICAL SUPPORT INFORMATION
 
From the Main Window, click on Help, and then click on Technical Support to view the TROY Technical 
Support HTML page for telephone numbers and hours of business. 
 
T
O VIEW INFORMATION ON THE TROY WEB SITE
 
From the Main Window, click on Help, and then click on TROY on the Web to access the TROY web site.  Click 
on the Services and Support button at the top of the web page to view the available topics.  You can access the 
TROY Web site directly at 
http://www.troygroup.com
 
T
O VIEW ON
-
SCREEN HELP FOR THE TROY PRINTER UTILITY
 
From the Main Window, click on Help, and then click on TROY Printer Utility Help F1 to view the Printer 
Utility help documents.  You can press the F1 key at any time while using the TROY Printer Utility to access the 
help screens. 
 
T
O VIEW INFORMATION ABOUT THE PRINTER UTILITY
 
From the Main Window, click on Help, and then click on About to view the version level and other information 
about the TROY Printer Utility. 
 
T
O VIEW SYSTEM INFORMATION
 
From the Main Window, click on Help, and then click on System Information to view the version level and other 
information about your computer and printer's hardware and software environment.