Panasonic CL500 User Manual

 
technology.  Industry analysts identify these barriers as the costs of hardware, printing a color  

page, printing a black page, service, and color speed. 
 
Panasonic uses fast, one-pass technology 

While traditional color laser printers use the slower, four-pass color process, the CL500 

and CL510 series use Panasonic’s one-pass engine technology.  This technology is more than 

four times faster than the leading color laser printer.  

The black and white cost per page

2

 for these one-pass dynamos is equal to leading 

monochrome network printers, overcoming one of the major adoption barriers of network color 

laser printers for small and medium size businesses.   

Additionally, in some instances the purchase price may be even less than the price of the 

monochrome printer they replace. Starting at under $2,000.00 ERP

3

, the total cost of ownership 

for the CL500 and CL510 represents a significant savings over comparable color printers, 

making these models overall price-performance leaders, and a smart choice for small- to mid-

sized businesses.   

Panasonic is so confident in the reliability and quality of its CL500 and CL510 printers – 

both scheduled to ship later this summer – that it has become the first manufacturer in the 

industry to replace the traditional on-site service contract with a new Express Exchange (“Swap 

Out”) Warranty.   

Under the One-Year warranty, if a user has a problem with their printer that cannot be 

fixed remotely, Panasonic will deliver a replacement unit in most cases by the next business day. 

This overcomes many of the problems typically associated with on-site service, such as service 

personnel not arriving on schedule, missing required parts, misdiagnosing the problem, or 

removing the printer in order to fix it in the shop. 

Panasonic’s printer product manager Charles Vidal said that in addition to the Express 

Exchange Warranty, the printers come with a comprehensive suite of automated set-up, 

maintenance and service tools, as well as remote diagnostic technology. 

  

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