SATO D512 User Manual

SATO D508/D512 Operator Manual

Page 6-1

This section has been devised to help you if you are unable to pro-
duce output on the SATO D508 / D512 printer. Use this section to 
make sure the basics have been checked before deciding you are 
unable to proceed any further. The section is divided into three 
parts:

•    Initial Checklist
•    Checklist for the Parallel Interface
•    Checklist for the RS232C Serial Interface

1.    Is the printer powered up and ON LINE?

2.    Is the ERROR light on the front panel OFF? If this light 

is ON, it may mean the print head assembly is open or 
another error condition is present.

3.    Is the Print Head Assembly properly latched? Are the 

other sections secured and aligned properly?

1.    Is the IEEE1284 printer cable connected securely to 

your parallel port (DB-25S Female) on the PC and to 
the parallel IEEE connector on the printer?

      (Warning: when disconnecting or connecting interface 

cables, always make sure the printer is OFF. Other-
wise, the printer’s interface may suffer damage that is 
not covered by the warranty.)

 
2.    Does the interface cable in use meet IEEE1284 specifi-

cations?

3.    Is there more than one parallel interface port on your 

PC (LPT1, LPT2, etc.)? If so, make sure you are send-
ing data out the correct port.

4.    When you send the print job to the printer, and it does 

not respond, do you get an error message on your PC 
that says “Device Fault” or something similar?