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Lexmark MS710 User Manual

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Paper jam message remains after jam is cleared
Action
Yes
No
a
From the printer control panel, navigate to:
Next > 
 > Clear the jam, press OK > 
b
Follow the instructions on the printer display.
Does the paper jam message remain?
Contact 
.
The problem is solved.
Solving print problems
Printing problems
Confidential and other held jobs do not print
Action
Yes
No
Step 1
a
From the printer control panel, open the Held Jobs folder, and then
verify that your print job is listed.
b
Resend the print job.
For more information, see 
Did the jobs print?
The problem is solved. Go to step 2.
Step 2
Do one or more of the following:
•
Delete the print job, and then resend it.
•
If you are printing PDF files, then generate a new file, and then print
it again.
Did the jobs print?
The problem is solved. Go to step 3.
Step 3
a
Increase the printer memory. Do one or more of the following:
•
Delete some print jobs.
•
Install additional printer memory.
b
Resend the print job.
Did the jobs print?
The problem is solved. Contact 
.
Troubleshooting
209