Lexmark 90T7005 User Manual

Page of 185
Scan was not successful
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
HECK
 
THE
 USB 
CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with a 
 USB symbol.
R
ESTART
 
THE
 
COMPUTER
Scanning takes too long or freezes the computer
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
LOSE
 
OTHER
 
SOFTWARE
 
PROGRAMS
 
THAT
 
ARE
 
NOT
 
BEING
 
USED
U
SE
 
A
 
LOWER
 
SCANNING
 
RESOLUTION
Cannot scan to a computer over a network
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
M
AKE
 
SURE
 
THE
 
PRINTER
 
AND
 
THE
 
DESTINATION
 
COMPUTER
 
ARE
 
CONNECTED
 
TO
 
THE
 
SAME
NETWORK
M
AKE
 
SURE
 
THE
 
PRINTER
 
SOFTWARE
 
IS
 
INSTALLED
 
ON
 
THE
 
DESTINATION
 
COMPUTER
Fax troubleshooting
For detailed descriptions of common terms and tasks, see the following:
Troubleshooting
136