Lexmark 2A2 User Manual

Page of 308
3
Make sure paper guides are aligned against the edges of the paper.
4
Make sure the paper tray closes properly.
R
ESET
 
THE
 
PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
M
AKE
 
SURE
 
THE
 
PAPER
 
TRAY
 
IS
 
INSTALLED
 
CORRECTLY
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not
be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that
came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.
2000
sheet tray
These are possible solutions. Try one or more of the following:
T
HE
 
ELEVATOR
 
TRAY
 
IS
 
NOT
 
WORKING
 
PROPERLY
Make sure the printer is properly connected to the 2000
‑sheet tray.
Make sure the printer is turned on.
T
HE
 
PAPER
 
FEED
 
ROLLERS
 
DO
 
NOT
 
TURN
 
TO
 
ADVANCE
 
PAPER
Make sure the printer is properly connected to the 2000
‑sheet tray.
Make sure the printer is turned on.
Envelope feeder
Try one or more of the following:
R
ESET
 
THE
 
PRINTER
Turn off the printer, then wait for about 10 seconds, and then turn on the printer.
M
AKE
 
SURE
 
THE
 
ENVELOPES
 
ARE
 
LOADED
 
CORRECTLY
1
Adjust the envelope support for the length of the envelope you are using.
2
C
HECK
 
THE
 
PAPER
 
TYPE
 
AND
 
PAPER
 
SIZE
 
SETTINGS
Make sure the paper type and paper size settings match the envelopes you are using:
1
From the printer control panel, check the settings for the envelope feeder from the Paper menu.
2
Before sending the job to print, specify the correct settings from the computer:
For Windows users, specify the settings from Print Properties.
For Macintosh users, specify the settings from the Print dialog.
Troubleshooting
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