Lexmark 30G0200 User Guide

Page of 218
Internal Solutions Port
If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or
more of the following:
C
HECK
 
THE
 ISP 
CONNECTIONS
Make sure the ISP is securely attached to the printer system board.
Make sure the cable is securely connected to the correct connector.
C
HECK
 
THE
 
CABLE
Make sure you are using the correct cable and that it is securely connected.
M
AKE
 
SURE
 
THE
 
NETWORK
 
SOFTWARE
 
IS
 
CONFIGURED
 
CORRECTLY
For information about installing software for network printing, see the Networking Guide on the Software and
Documentation
 CD
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
C
HECK
 
THE
 
PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
M
AKE
 
SURE
 
THERE
 
IS
 
NOT
 
TOO
 
MUCH
 
PAPER
 
IN
 
THE
 
PAPER
 
TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
C
HECK
 
THE
 
PAPER
 
GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
T
HE
 
PAPER
 
MAY
 
HAVE
 
ABSORBED
 
MOISTURE
 
DUE
 
TO
 
HIGH
 
HUMIDITY
Load paper from a fresh package.
Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
The paper path is not clear. Clear jammed paper from the entire paper path, and then press 
.
Troubleshooting
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