Lexmark 41H0050 User Manual
C
HECK
THE
P
APER
T
YPE
SETTING
Make sure the Paper Type setting matches the paper loaded in the tray or feeder:
•
From the printer control panel Paper menu, check the Paper Type setting.
•
For Windows users, check this setting from Print Properties.
•
For Macintosh users, check this setting from the Print dialog.
M
AKE
SURE
THE
PRINT
OR
TONER
CARTRIDGE
IS
NOT
LOW
ON
TONER
1
Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
quality of future print jobs.
2
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3
Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
C
ONTACT
CUSTOMER
SUPPORT
If the problem continues, then the printer may need to be serviced.
Printer is printing blank pages
Try one or more of the following:
M
AKE
SURE
THERE
IS
NO
PACKING
MATERIAL
LEFT
ON
THE
PRINT
OR
TONER
CARTRIDGE
Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge.
M
AKE
SURE
THE
PRINT
OR
TONER
CARTRIDGE
IS
NOT
LOW
ON
TONER
1
Remove the cartridge.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
quality of future print jobs.
2
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3
Reinsert the cartridge.
Note: If print quality does not improve, then replace the cartridge of the color that is not printing.
Troubleshooting
244