HP (Hewlett-Packard) 5000 User Manual

Print Quality

6-16

HP DesignJet 5000 Series Printers Service Manual

If all the test patterns from the Diagnostic Print are correct and you 
still experience print quality problems, here are some of the more 
likely causes to check:

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The print mode used in the Printer is not right for the image that 
is being printed (this is defined by the Printer’s Front Panel menu 
selections).

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Non-HP driver.

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The RIP.

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The software applications you are using.

Use the following table to configure your system correctly.

For Color Accuracy and Consistency problems do the following:

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Set the Color Calibration in Printer Setup/Internal RIP Settings/
Color Calibration to ON or turn it ON. 

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Perform a color calibration and print the plot again (any plots that 
have already been processed by the Printer will not benefit from 
the Calibration unless they are sent to the Printer again). 

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If the problem persists check the lens and if it is dirty replace the 
Lens Cover Assembly (See 

⇒ 

) 

and repeat the 

calibrations. 

Printer Front-Panel 
Menu

Media

Set to match the media type 
loaded in the Printer

Dry time

Set to Automatic.

HP driver (Windows, 
AutoCAD or Mac)

Print mode setting

Set to Max. Quality

Non-HP drivers
(Software RIPs)

The settings available depend 
on the driver. The most typical 
settings are:

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Print Quality Settings

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Half Tone

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Media selection

See the user’s guide for your 
application for more 
information about its print 
quality settings.

In the software application:

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Set Print Quality to Max. 
Quality.

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Use no Half Tone (or 
Printer default).

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Make sure that the 
media setting matches 
the media loaded in the 
Printer.