HP (Hewlett-Packard) 5000 User Manual
Troubleshooting
1-13
HP DesignJet 5000 Series Printers Service Manual
Hue shift on HP Colorfast Adhesive Vinyl media
Under high humidity conditions (approx. >65%) the colors tend to
fade over time, particularly colors that require Magenta. To solve
the problem, try the following:
fade over time, particularly colors that require Magenta. To solve
the problem, try the following:
n
Reduce the level of humidity (<65%) that the Printer is working
in. To find the humidity level, print the Service Configuration
Print (Printer Setup Menu / Utilities / Test prints / Service config).
in. To find the humidity level, print the Service Configuration
Print (Printer Setup Menu / Utilities / Test prints / Service config).
n
Laminate the prints.
Black Smearing on HP Photo Imaging Gloss
Narrow black lines can smear on this type of media, particularly if
the lines are narrow and have white gaps in between them. Try the
following:
the lines are narrow and have white gaps in between them. Try the
following:
n
Increase the Dry Time using the Front Panel (Refer to the User’s
Guide).
Guide).
n
Laminate the prints.
Magenta Bleeding on HP Photo Imaging Gloss when
using the Take-Up Reel
using the Take-Up Reel
Under high humidity conditions (approx. >70%) this media reduces
its capacity to absorb Magenta because of this color’s particular
characteristics. When an area fill with magenta is printed and then
rolled onto the Take-Up Reel the ink that is not completely dry
moves laterally on the media. To solve the problem, try the
following:
its capacity to absorb Magenta because of this color’s particular
characteristics. When an area fill with magenta is printed and then
rolled onto the Take-Up Reel the ink that is not completely dry
moves laterally on the media. To solve the problem, try the
following:
n
Reduce the level of humidity (<70%) that the Printer is working
in. To find the humidity level, print the Service Configuration
Print (Printer Setup Menu / Utilities / Test prints / Service config).
in. To find the humidity level, print the Service Configuration
Print (Printer Setup Menu / Utilities / Test prints / Service config).
n
Increase the Dry Time using the Front Panel (Refer to the User’s
Guide).
Guide).
n
Do not use the Take-Up Reel or Bin for this media when
humidity levels are high.
humidity levels are high.