HP (Hewlett-Packard) 5000 User Manual

HP Ink Supplies Troubleshooting

3-4

HP DesignJet 5000 Series Printers Service Manual

n

Avoid unnecessary removal of the Ink Cartridges and Printheads.

n

When turning off the Printer always use the softpower Off button 
on the Front Panel. The Printheads are then stored correctly 
which prevents them from drying out.

n

The Ink Cartridges should never be removed while the Printer is 
printing. They should only be removed when the Printer is ready 
for you to replace them. The Front Panel will guide you through 
the removal and installation procedure. See page 3-5, When 
Should You Replace the HP Ink Supplies? 

Handle the HP Ink supplies with care. In particular the Printhead, 
which is a high precision device and must be handled carefully.

n

Do not touch the Printhead nozzles.

n

Do not put the Printhead down on the nozzles.

n

Do not be rough when handling the Printheads. Always set them 
down gently.

n

Do not drop the Printheads.

n

Proper handling will assure optimum performance throughout the 
Printhead life.

n

The Printhead Cleaner should always be handled and stored 
upright to avoid a potential spillage of ink.

n

Do not touch the end of the Ink Cartridge which is inserted into 
the Printer as there may be a small amount of ink on the 
connection.

n

Avoid storing partially used Ink Cartridges on their ends.