HP (Hewlett-Packard) 5000 User Manual

HP Ink Supplies Troubleshooting

3-11

HP DesignJet 5000 Series Printers Service Manual

These messages provide only an action message for the user to 
perform. For information on accessing detailed information on 
consumables refer to 3-7, Obtaining Ink Cartridge Information  and 
3-8, Obtaining Printhead Information . 

The ink system is working correctly None

There is no consumable installed

Insert the correct consumable.
If the correct consumable is 
inserted, check the Carriage Tube 
Connector is correctly connected to 
the Carriage. 

The setup message is displayed 
when new tubes have been installed 
into the Printer and you have 
installed the correct setup 
Printheads.

When the setting up of the tube 
system is complete, the front panel 
will display a message 
(XX04)Replace asking you to 
remove them and  replace them 
with ‘normal Printheads’.

Ink Cartridge Level has reached it’s 
low limit (100 ml.). This is an early 
warning.

New supplies should be obtained 
ready to replace the particular color

Ink Cartridge Level has reached it’s  
very low limit (50 ml.) 

Overnight printing should not be 
attempted. 
Priming of the Ink Tubes should 
not be attempted. 
A new Ink Cartridge is strongly 
recommended to prevent the 
Printer from interrupting a print.

Ink Cartridge is empty. The Printer 
stops.

A new Ink Cartridge is required. 
Check image quality of prints in 
progress.