Sony VGC-RA700 User Manual

You can try to locate and close the software program that has stopped responding.

Press the Ctrl+Alt+Delete keys. The Windows Task Manager window 
appears.

From the Applications tab, locate the software program that has the status 
message, “Not responding.”

Select the software program that has a Not Responding status and click End 
Task. Windows attempts to close the program.

If your computer does not respond or the software program does not close:

Save and close any open files, if possible.

Press the Alt+F4 keys. The Shut Down Windows

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 window appears.

Click the drop-down list box and select Restart.

Click OK. The computer turns off and restarts.

If the Shut Down Windows window does not appear:

Press Ctrl+Alt+Delete. The Windows Task Manager window 
appears.

Click Shut Down.

Restart your computer.

If your computer still does not respond and you cannot restart, shut down your 
computer by pressing and holding the power button for more than six seconds.

If the software program continues to stop responding or causes your computer to 
stop responding, contact the software publisher or designated technical support 
provider.

* The window text displayed may vary.