Toshiba A60 User Manual

Page of 236
User's Manual
9-12
T
ROUBLESHOOTING
 
Do not connect/ disconnect external devices or
 install/ remove internal cards during writing.
 
If problems persist, contact your dealer.
DVD-R/-RW drive
Problem
Procedure
 
You cannot access
Make sure the drive’s drawer is securely closed.
 a CD/DVD in the
Press gently until it clicks into place.
 drive
Open the drawer and make sure the CD/DVD  is
properly seated. It should lie flat with the label
facing up.
A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there is
no obstruction. Remove any foreign object.
Check whether the CD/DVD is dirty. If it is, wipe
it with a clean cloth dipped in water or a neutral
cleaner. See the 
Media care
 
section in Chapter 4
for details on cleaning.
Some CD/DVDs
The software or hardware configuration may be
run correctly, but
causing a problem. Make sure the hardware
others do not
configuration matches your software’s needs.
Check the CD/DVD’s documentation.
 
Check the type of CD/DVD you are using. The drive
supports:
DVD-ROM:
DVD-ROM, DVD-Video