Toshiba 5205 Series User Guide

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If Something Goes Wrong
Develop good computing habits
5.375 x 8.375 ver 2.4.0
Modem problems 
This section lists common modem problems:
The modem will not receive or transmit properly.
Make sure the cable from the modem to the telephone line is 
firmly connected to the computer’s modem port and the 
telephone line jack.
Check the port settings to make sure the hardware and 
software are referring to the same COM port. See 
Check the communications parameters (baud rate, parity, data 
length and stop bits) specified in the communications 
program. It should be set up to transmit at 300, 1200, 2400, 
4800, 9600, 14400, 28800, 33600 bps (bits per second) or 
higher. Refer to the program’s documentation and the modem 
manual for information on how to change these settings.
TECHNICAL NOTE: Disable Call Waiting before you connect 
through the modem. Call Waiting interrupts data transmission.
The modem is on, set up properly and still will not 
transmit or receive data.
Make sure the line has a dial tone. Connect a telephone 
handset to the line to check this.
The other system may be busy or off line. Try making a test 
transmission to someone else.
Develop good computing habits
Make sure you are prepared.
Save your work frequently.
You can never predict when your computer will lock, forcing 
you to close a program and lose unsaved changes. Many 
software programs build in an automatic backup, but you 
should not rely solely on this feature. Save your work! See 
 for instructions.