Cisco Systems 1800 User Manual

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Ordering Documentation
You can find instructions for ordering documentation at this URL:
You can order Cisco documentation in these ways:
Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool:
Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems 
Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS 
(6387).
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Documentation Feedback
You can send comments about technical documentation to bug-doc@cisco.com.
You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the 
following address:
Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883
We appreciate your comments.
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Obtaining Technical Assistance
For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 
24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive 
online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do 
not hold a valid Cisco service contract, contact your reseller.
Cisco Technical Support Website
The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues 
with Cisco products and technologies. The website is available 24 hours a day, 365 days a year at this URL:
Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service 
contract but do not have a user ID or password, you can register at this URL:
Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are 
those in which your network is minimally impaired or for which you require product information.) After you describe your 
situation, the TAC Service Request Tool automatically provides recommended solutions. If your issue is not resolved using the 
recommended resources, your service request will be assigned to a Cisco TAC engineer. The TAC Service Request Tool is located 
at this URL:
For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests 
are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to 
S1 and S2 service requests to help keep your business operations running smoothly.