Enterasys Networks 2H252-25R User Manual

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Troubleshooting Checklist
4-6
Troubleshooting
4.2
TROUBLESHOOTING CHECKLIST
If the 2H252-25R is not working properly, refer to 
causes, and recommended actions to resolve the problem.
Table 4-2
Troubleshooting Checklist 
Problem
Possible Cause
Recommended Action
All LEDs are OFF.
Loss of power.
Check for proper connection of the 
power cable and its access to a live 
outlet.
Installed improperly.
Ensure that the 2H252-25R was 
installed properly according to the 
installation instructions in 
.
No Local Management 
Password screen.
Autobaud is enabled, but the 
baud rate has not yet been 
detected.
Press ENTER (RETURN) (may 
take up to four times).
Terminal setup is not correct.
Refer to the SmartSwitch Series 
2E253, 2H252, 2H253 and 2H258 
Local Management User’s Guide
 
for proper setup procedures.
Improper console cable 
pinouts.
Refer to 
 for proper 
console port pinouts.
Corrupt firmware image, or 
hardware fault.
If possible, attempt to download 
the image to the 2H252-25R again. 
Refer to 
 for 
instructions to clear NVRAM.