SMART Technologies VE220 User Manual

CHAPTER 4 – MAINTAINING YOUR SMART HUB

Upgrading Your SMART Hub VE220 Using a Product Key 
File

IMPORTANT
This section applies to the SMART Hub VE220 only.

1. Connect a USB storage device to your computer’s USB interface.

2. Create a folder named SMART on the USB storage device.

3. Create a text file with the following text:

Replace the XXXX section with your product key.

4. Save the file as SMART_upgrade_keys.txt in the SMART folder on the USB 

storage device.

5. If you have an activation key, you can add it to the text file in this format:

NOTE
If you don’t have your activation key, contact the 

SMART Support site 

and 

they will send it to you. You must provide your product key and installation ID 
in order to receive your activation key.

6. Disconnect the USB storage device from your computer and connect it to the 

SMART Hub VE220’s USB interface.

7. Select System > Settings.

8. Select Upgrade Hub to SE240.

9. Press the Get from File button.

10. Press Upgrade.

NOTES
–

You don’t have to type dashes when you enter your activation or product 
key numbers.

–

Your Installation ID is unique to your SMART Hub VE220.