Lucent Technologies 7101A User Manual

Issue 4

June 1999

Using the Features 

60

Using Features for Internal Use 

Your system can route outgoing calls in the most economical way based on the 
time of day and the day of the week. Your system manager designates one of up to 
eight routing plans as the standard routing plan for each day of the week. Your 
system manager, however, may alter the routing plan with manual or clocked 
manual override.

When you activate Manual Override, the currently-active routing plan changes 
immediately to a new plan. The new plan remains in effect until you manually 
deactivate the override or until the next scheduled routing plan takes effect.

This option lets your system manager specify the day and time to override the 
scheduled time-of-day routing plan. Your system manager can also specify a 
deactivate day and time, or can manually deactivate clocked manual override.

System manager Kelly Ratliffe saves considerable money for Widgets, Inc. by 
designing automated paths for calls to follow at certain times of the day on certain 
days of the week. She programs calls placed before 10:00 a.m. from Maine to 
route through the Los Angeles outside line, and calls placed after 3:00 p.m. from 
Los Angeles to route through the Portland, Maine line. Widgets, Inc. receives 
night rates for Portland, Maine calls made before 10:00 a.m. and evening rates for 
Los Angeles calls made after 3:00 p.m.

Time-of-Day Routing

Your system manager programs this information into your console to occur 
automatically. However, your system manager may ask you to change the normal 
routing plan. This plan can be changed up to 6 times each day for each day of the 
week. The two options available for changing the daily routing plan are:

■

Immediate Manual Override

■

Clocked Manual Override

Your system manager can tell you which option(s) you have and when the 
option(s) should be activated.