Lucent Technologies 555-233-115 User Manual

Issue 1

April 2000

Glossary and Abbreviations 

GL-7

 

A service that restores disrupted connections between access endpoints (nonsignaling trunks) 
and data endpoints (devices that connect the switch to data terminal and/or communications 
equipment). Restoration is done within seconds of a service disruption so that critical data 
applications can remain operational.

A feature that allows the system to automatically choose the least-cost way to send a toll call.

A trunk that does not require addressing information because the destination is predetermined. A 
request for service on the trunk, called a seizure, is sufficient to route the call. The normal 
destination of an automatic trunk is the communications-system attendant group. Also called 
automatic incoming trunk and automatic tie trunk.

Auxiliary

Equipment used for optional system features, such as Loudspeaker Paging and Music-on-Hold.

A trunk used to connect auxiliary equipment, such as radio-paging equipment, to a 
communications system.

A work mode in which agents are unavailable to receive ACD calls. Agents enter Aux-Work mode 
when involved in non-ACD activities such as taking a break, going to lunch, or placing an outgoing 
call.

Alternate voice/data

See 

American Wire Gauge

Average work time

Bipolar Eight Zero Substitution.

The difference, expressed in hertz, between the defined highest and lowest frequencies in a 
range.

A security code used with the Remote Access feature to prevent unauthorized access to the 
system.