Lucent Technologies 2500 User Manual

Issue 4

June 1999

Using the Features 

56

Using Features for Internal Use 

■

Activate and deactivate functions associated with hunt groups. (Ask your 
system manager for more information.)

■

Have two calls waiting in your individual call waiting queue

Widgets, Inc. is consolidating telecommunications with parent company, Widgets 
International. Since the companies are located in different cities, system manager 
Kelly Ratliffe assigns personal extensions to each console operator. Jonathan 
Livingston, a telemarketer, has a question specific to Widgets, Inc., so he calls Pat 
directly.

Individual Attendant Access

Your system manager programs console operator extensions to work the same as 
all other extensions in the system.

You can retrieve names and their associated extensions from your console. The 
number of names and extension depends on your switch type and release.

New Widgets, Inc. employee Linda Cassanov needs to find the extension for 
president Randy Foxworthy but she has not yet received a company telephone 
directory. She uses the procedures outlined for Integrated Directory to find 
Randy’s number.

Integrated Directory

To search for an extension corresponding to a known name:

1. Press the 

INTGRTD DIRECT

 button.

 appears

2. Press the letters of the desired name on your keypad.

Names with their corresponding extensions appear.

DIRECTORY - PLEASE ENTER NAME