Lucent Technologies 2500 User Manual

Page of 92
Introduction 
1
 
1
DEFINITY® Enterprise Communications Server Release 7
Console Operations  
555-230-700  
Issue 4
June 1999
1
Introduction
If you are a console operator, this book is for you! It is designed to show you the 
physical layout of your computer, how to perform standard and specialty 
functions, and how to maintain and clean your console. It also provides 
information specific to operating your console in a Centralized Attendant Service 
(CAS) environment.
NOTE:
This guide does not cover operations associated with Hospitality Services 
and Automatic Call Distribution (ACD). Information on these groups of 
features can be found in the following documents:
DEFINITY Enterprise Communications Server and GuestWorks 
Release 7 — Hospitality Operations, Issue 5, 555-230-723
DEFINITY Enterprise Communications Server Generic 1, Generic 
3, and System 75 — Automatic Call Distribution (ACD) Agent 
Instructions, Issue 5, 555-230-722
DEFINITY Enterprise Communications Server Generic 1, Generic 
3, and System 75 — Automatic Call Distribution (ACD) Supervisor 
Instructions, Issue 4, 555-230-724
DEFINITY Enterprise Communications Server Release 7 — 
Console Operations Quick Reference, Issue 3, 555-230-890
The rest of this book includes:
 describes and illustrates 
the basic and enhanced versions of the two console models. It also 
describes information that appears on the console’s display and tones heard 
at the console.