Lucent Technologies 2500 User Manual
DEFINITY® Enterprise Communications Server Release 7
Console Operations
Console Operations
555-230-700
Issue 4
June 1999
Centralized Attendant Service
66
Identifying Differences in a CAS Environment
5
Using CAS-Associated Tones
In addition to the standard console tones, a CAS console has the following call
identification tones:
identification tones:
Using a CAS Display
In addition to standard display information, you can view the following incoming
calls information from branch locations:
calls information from branch locations:
Table 9.
Ringing and Tones Descriptions
Tone
Pitch
Frequency
Meaning
Listed
Directory
Number
Directory
Number
on-off, low
three short
bursts
bursts
Identifies a call from an outside line
“0”
on-off,
low
low
single
Identifies a branch location call to the
console operator
console operator
Recall on Call
Waiting
Waiting
low
single
Routes unattended calls on call waiting to
you
you
Recall on
Remote Hold
Remote Hold
on-off,
low
low
4–6 cycles
Routes unattended remote hold calls to you
Recall on Don’t
Answer
Answer
medium
.25 second
Routes unanswered calls to you
Incoming Call
Identification
Identification
determined
by system
manager
by system
manager
determined
by system
manager
by system
manager
Identifies the calling branch location
Table 10.
Incoming Branch Location Displays
Type of Call
Display Shows
Listed Directory Number
Incoming outside line name
Dial 0
Caller’s name and extension
Remote hold recall
Caller’s name and extension
Others (Including Coverage Calls)
Name and number of the outside line dedicated for
handling branch calls.
handling branch calls.