LaCie 400 User Manual

LaCie FireWire 400 PCI Card • 

DESIGN BY SISMO

 

Contacting Customer Support

User Manual 

page 11

Before You Contact Technical Support

 

✦

Read the manual.

 

✦

Try to isolate the problem. 

If you still can’t get your LaCie PCI Card to work properly, con-
tact us via the provided Web link. Before contacting us, make 
sure that you are in front of your computer and that you have the 
following information on hand:

 

✦

Your card’s serial number

 

✦

Computer brand and model

 

✦

Operating system and version

 

✦

Amount of memory installed

 

✦

Names of CD or DVD drives installed on your computer

 

✦

Names of any other devices installed on your computer