LaCie USB Key (Black) 6GB 301026 Manual

The drive is not recog-

nized by the computer.

Has the drive been formatted?

Make sure that the drive has been formatted properly. Please see 

pages 12, 

Formatting and Partitioning Your LaCie USB Key

 and 

11, 

Helpful Information

 for details.

Does your computer’s operating 

system support the file system?

Check your computer’s documentation and see pages 12, 

For-

matting and Partitioning Your LaCie USB Key

 and 11, 

Helpful 

Information

 for details.

Is there an icon for the drive in My 

Computer?

Go into My Computer and look for an icon and drive letter as-

signed to the LaCie drive. If the drive does not appear, follow the 

rest of the Troubleshooting tips to isolate the problem.

Does your computer’s configuration 

meet the minimum system require-

ments for use with this drive?

Check page 6, 

Minimum System Requirements

 for more informa-

tion.

Did you follow the correct installa-

tion steps for the specific interface 

and operating system.

Review the installation steps on page 9,  

Connect the Integrated 

USB 2.0 Interface Cable

.

Are both ends of the USB cables 

firmly attached?

Check both ends of the USB cables and make sure that they are 

fully seated in their respective ports. Try disconnecting the cables, 

waiting 10 seconds, and then reconnecting them. If the drive is still 

not recognized, restart your computer and try again.

Have the USB drivers been installed 

correctly and enabled?

Windows 98 SE & Me Users: Go to Start > Settings > Control 

Panel > System > Device Manager > USB Controller > click on the 

plus sign next to the controller icon, and you should see your device 

listed.
Windows 2000 Users: Go to Start > Settings > Control Panel > 

System > Hardware tab > Device Manager button > USB Con-

troller > click on the plus sign next to the controller icon, and you 

should see your device listed.
Windows XP Users: Go to Start > Control Panel > Performance 

and Maintenance > System > Hardware tab > Device Manager but-

ton > USB Controller > click on the plus sign next to the controller 

icon, and you should see your device listed.
If you cannot see the device, recheck the cables and try the other 

troubleshooting solutions listed here.

Is there a conflict with other device 

drivers or extensions?

Contact LaCie Technical Support for help.