Toshiba PT930 User Manual

  9-13

Cannot write correctly

If you have trouble writing, make sure you are
observing the following precautions:

• Use only media recommended by TOSHIBA.
• Do not use the mouse or keyboard during

writing.

• Use only the software supplied with the

computer for recording.

• Do not run or start other software during

writing.

• Do not jar the computer during writing.
• Do not connect/ disconnect external devices or

install/remove internal cards during writing.

If problems persist, contact your dealer.

For more information, refer to Chapter 4, 

You cannot access

Make sure the drive’s drawer is securely

a CD/DVD in the drive

closed. Press gently until it clicks into place.

Open the drawer and make sure the CD/DVD is
properly seated. It should lie flat with the label
facing up.

A foreign object in the drawer could block laser
light from reading the CD/DVD. Make sure there
is no obstruction. Remove any foreign object.

Check whether the CD/DVD is dirty. If it is, wipe
it with a clean cloth dipped in water or a neutral
cleaner. See the 

 section in Chapter 4

for details on cleaning.