Jenn-Air JDRP436 User Manual
31
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Surface burners will not operate
■
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Turn on any one of the surface burner knobs to release air
from the gas lines.
■
Is the control knob set correctly?
Push in knob before turning to a setting.
Push in knob before turning to a setting.
■
Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
On sealed burner models, see “Sealed Surface Burners”
section.
Surface burner flames are uneven, yellow and/or noisy
■
Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
On sealed burner models, see “Sealed Surface Burners”
section.
■
On models with caps, are the burner caps positioned
properly?
See “Sealed Surface Burners” section.
properly?
See “Sealed Surface Burners” section.
■
Is propane gas being used?
The range may have been converted improperly. Contact a
trained repair specialist.
The range may have been converted improperly. Contact a
trained repair specialist.
Surface burner makes popping noises
■
Is the burner wet?
Let it dry.
Let it dry.
Burner sparks but does not light
■
Is there continuous sparking, but the burner does not
light?
Discontinue use of the surface burner and contact a service
technician.
light?
Discontinue use of the surface burner and contact a service
technician.
Excessive heat around cookware on cooktop
■
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than
¹⁄₂" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
■
Is the proper cookware being used?
See “Cookware” section.
See “Cookware” section.
■
Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
See “Cooktop Controls” section.
■
Is the range level?
The range must be level for the griddle to operate properly.
See the Installation Instructions for leveling instructions.
The range must be level for the griddle to operate properly.
See the Installation Instructions for leveling instructions.
Oven will not operate
■
Is the electronic oven control set correctly?
See “Electronic Oven Control” section.
See “Electronic Oven Control” section.
■
Has a delay start been set?
See “Timed/Delay Cooking” section.
See “Timed/Delay Cooking” section.
■
Is the Control Lock set?
See “Control Lock” section.
See “Control Lock” section.
■
Is the Sabbath Mode set?
See “Sabbath Mode” section.
See “Sabbath Mode” section.
Oven temperature too high or too low
■
Does the oven temperature calibration need adjustment?
See “Temperature Calibration” in the “Setup Menu” section.
See “Temperature Calibration” in the “Setup Menu” section.
Display shows messages
■
Is the display showing a letter followed by a number?
Clear the display. See “Display(s)” section. If a letter followed
by a number reappears, call for service. See “Assistance or
Service” section.
Clear the display. See “Display(s)” section. If a letter followed
by a number reappears, call for service. See “Assistance or
Service” section.
Self-Cleaning cycle will not operate
■
Is the oven door open?
Close the oven door all the way.
Close the oven door all the way.
■
Has the function been entered?
See “Self-Cleaning Cycle” section.
See “Self-Cleaning Cycle” section.
■
On some models, has a delay start Self-Clean cycle been
set?
See “Self-Cleaning Cycle” section.
set?
See “Self-Cleaning Cycle” section.
■
Has a delay start been set?
See “Timed/Delay Cooking” section.
See “Timed/Delay Cooking” section.
■
On 48" (121.9 cm) ranges, is one oven self-cleaning?
When one oven is self-cleaning, the other oven cannot be set
to self-clean.
When one oven is self-cleaning, the other oven cannot be set
to self-clean.