Jenn-Air 2300279C User Manual

Page of 36
11
The door is difficult to open
Is the gasket dirty or sticky? Clean the gasket and the 
surface that it touches. Rub a thin coat of paraffin wax on the 
gasket following cleaning.
The door will not close completely
Are food packages blocking the door open? Rearrange 
containers so that they fit more tightly and take up less space.
Are the shelves out of position? Put the shelves back into 
their correct positions. See “Refrigerator Use” for more 
information.
Is the gasket sticking? Clean the gasket and the surface that 
it touches. Rub a thin coat of paraffin wax on the gasket 
following cleaning.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If you 
still need help, follow the instructions below. 
When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you 
only use factory specified replacement parts. Factory specified 
replacement parts will fit right and work right because they are 
made with the same precision used to build every new Jenn-Air
®
 
appliance.
To locate factory specified replacement parts in your area, call us 
or your nearest designated service center.
In the U.S.A.
Call the Jenn-Air Customer eXperience Center 
toll free: 1-800-JENNAIR (1-800-536-6247).
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and service 
companies. Jenn-Air designated service technicians are 
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Jenn-Air designated service company in your area, 
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Jenn-Air with any 
questions or concerns at:
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the Jenn-Air Canada Customer eXperience Centre toll free:
1-800-807-6777.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and 
services companies. Jenn-Air Canada designated service 
technicians are trained to fulfill the product warranty and 
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Jenn-Air Canada 
with any questions or concerns at:
Jenn-Air Canada
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.