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Fisher & Paykel RF195A User Manual

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Troubleshooting
If there is a problem with your appliance, please check the following points before contacting your 
local Fisher & Paykel Appliances Authorized Service Center Dealer or Customer Care Center.
General troubleshooting:
Problem
Possible causes
What to do
Appliance does 
not operate.
No electricity at power outlet.
Check that the plug is correctly 
connected and power switched on.
Check another appliance at the  
same outlet.
Check house fuse.
Light not 
working.
Blown light bulb(s).
Change light bulb(s) (refer to page 30).
Refrigerator not working.
Check refrigerator is turned on at wall.
If problem continues refer to page 45.
Light and display 
not working.
Product in Sabbath Mode.
Refer to Sabbath Mode page 20 
(Ice & Water models) or page 27  
(non-Ice & Water models).
Motor operates 
for long periods.
Hot weather.
Frequent door openings.
Large amount of food  
recently added.
Minimize door openings to allow 
temperature to stabilise.
Temperature control set too low.
See Temperature control section (page 19 
for Ice & Water models or page 26 for 
non-Ice & Water models).
Doors not sealing properly.
Check that cabinet is level and gasket 
seals are clean.
Storage 
compartments 
too warm.
Temperature setting not correct.
See Temperature control section (page 19 
for Ice & Water models or page 26 for 
non-Ice & Water models).
Frequent door openings.
Large amount of food  
recently added.
Minimize door openings to allow 
temperature to stabilise.
Food freezing in 
the refrigerator.
Temperature setting not correct.
See Temperature control section (page 19 
for Ice & Water models or page 26 for 
non-Ice & Water models).
Food placed directly in front of 
air outlets.
Move chill sensitive foods away from 
the center outlet duct at the back of the 
shelves.