Lucent Technologies 5 User Manual

Issue 1

June 1997

Managing the System 

Page 6-77

Changing Group Coverage Assignments 

6

Changing Group Coverage assignments can affect other features, including 
Account Code Entry, Auto Answer All, Auto Answer Intercom, Automatic Line 
Selection, Barge-In, Callback, calling restrictions, Call Waiting, Camp-On, 
Conference, Direct Station Selector, Do Not Disturb, Forward and Follow Me, 
Group Calling, Hold, Park, personal lines, Pickup, pools, Recall, Reminder 
Service, Ringing Options, SMDR, System Access/Intercom Buttons, Transfer, and 
Voice Announce to Busy. For more information, see the 

Feature Reference

.

This procedure assigns 

senders

. Before you begin, make certain that the 

receivers

 for the coverage groups are assigned through extension or 

centralized telephone programming.

A maximum of 30 coverage groups is allowed, each with an unlimited number of 
members. Up to eight receivers can be assigned per coverage group.

An extension can be a sender in only one group; it can be a receiver for more than 
one coverage group. A calling group can be assigned as a receiver for up to 30 
coverage groups. In Hybrid/PBX mode only, the QCC queue can be a receiver for 
up to 30 coverage groups.

If the sender’s extension has one or more personal lines assigned, the sender can 
be assigned as the principal user so that calls received on the personal line follow 
that user’s coverage pattern, if any.

When you reassign an extension to a new coverage group, the extension is 
automatically removed from its old group.

If you are using a voice messaging system (VMS) as a coverage receiver 
in a Release 4.1 or later system, you can set up Night Service so that the 
programmed Coverage VMS Off buttons on coverage senders’ telephones 
are deactivated when Night Service takes effect. When normal operation is 
resumed, the system automatically activates senders’ Coverage VMS Off 
buttons so that the voice mail system no longer takes messages. For 
additional information, see 

 and the 

Feature Reference

.

Extension numbers