Dacor EOG36 User Manual

Page of 12
8
Product Maintenance
No maintenance, other than the 
CARE AND 
CLEANING INSTRUCTIONS identified in this 
Use & Care Manual, should be attempted by 
the owner/operator. All other maintenance 
and service must be performed by a qualified 
appliance technician.
If You Need Service...
First, review the recommended checks listed in 
the preceding 
Troubleshooting Guide. Then, 
be certain that the appliance has been installed 
properly and is being operated correctly. 
Familiarize yourself with the warranty terms and 
conditions listed in the 
PRODUCT WARRANTY 
section on the inside back cover.
If the above checks have been completed and 
the problem has not yet been remedied, call your 
local authorized DACOR service representative. 
Your dealer can normally provide the name 
and telephone number of the nearest service 
company.
DACOR works diligently to ensure your 
satisfaction when service is necessary. However, 
if you are not completely satisfied with the 
service provided, contact the company that 
performed the service and express why you are 
not pleased. Normally, they will be willing and 
able to resolve the problem.
If the service agency is not able to respond 
effectively, call or write the DACOR Customer 
Service Department. The phone number and 
address of this department are listed on the 
inside front cover of this manual. Please include 
your telephone number if you choose to write. 
We will then do our utmost to assure your 
happiness and satisfaction.
What is Covered
CERTIFICATE OF WARRANTIES 
DACOR EPICURE™ GRILLS
WITHIN THE FIFTY STATES OF THE U.S.A., THE 
DISTRICT OF COLUMBIA AND CANADA*:
ONE-YEAR FULL WARRANTY
If your DACOR product fails to function within 
one year of the original date of purchase, due to 
a defect in material or workmanship, DACOR 
will remedy the defect without charge to you 
or subsequent users. The owner must provide 
proof of purchase, upon request, and have the 
appliance accessible for service.
FIVE YEAR LIMITED WARRANTY
Rotisserie burner
LIFETIME WARRANTY
All stainless steel components, including grill 
and grill burners, are warranted against rust 
through.
OUTSIDE THE FIFTY STATES OF THE U.S.A., 
THE DISTRICT OF COLUMBIA AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your DACOR product fails to function within one 
year of the original date of purchase, due to a 
defect in material or workmanship, DACOR will 
furnish a new part, F.O.B. factory, to replace the 
defective part. All delivery, installation and labor 
costs are the responsibility of the purchaser. The 
owner must provide proof of purchase, upon 
request, and have the appliance accessible for 
service.
What is Not Covered
• 
Failure of the product caused by faulty 
installation, improper usage, or neglect of 
required maintenance.
• 
Service calls to educate the customer in 
the proper use and care of the product.
• 
Failure of the product when used for 
commercial, business, rental or any 
application other than for residential 
consumer use.
• 
Replacement of house fuses or fuse boxes, 
or resetting of circuit breakers.
• 
Damage to the product caused by accident, 
fire, flood or other acts of God.
• 
Breakage, discoloration or damage to 
glass, metal surfaces, plastic components, 
trim, paint, or other cosmetic finish, caused 
by improper usage or care, abuse, or 
neglect.
THE REMEDIES PROVIDED FOR IN THE 
ABOVE EXPRESS WARRANTIES ARE 
THE SOLE AND EXCLUSIVE REMEDIES. 
THEREFORE, NO OTHER EXPRESS 
WARRANTIES ARE MADE, AND OUTSIDE 
THE FIFTY STATES OF THE UNITED STATES, 
THE DISTRICT OF COLUMBIA AND CANADA, 
ALL IMPLIED WARRANTIES, INCLUDING BUT 
NOT LIMITED TO, ANY IMPLIED WARRANTY 
OF MERCHANTABILITY OR FITNESS FOR A 
PARTICULAR USE OR PURPOSE, ARE LIMITED 
IN DURATION TO ONE YEAR FROM THE DATE 
OF ORIGINAL PURCHASE. IN NO EVENT 
SHALL DACOR BE LIABLE FOR INCIDENTAL 
EXPENSE OR CONSEQUENTIAL DAMAGES. 
NO WARRANTIES, EXPRESS OR IMPLIED, 
ARE MADE TO ANY BUYER FOR RESALE.
Some states do not allow limitations on how 
long an implied warranty lasts, or do not allow 
the exclusion or limitation of inconsequential 
damages, so the above limitations or exclusions 
may not apply to you. This warranty gives you 
specific legal rights, and you may also have 
other rights that vary from state to state.