Hearth & Home Technologies CASTLEWOOD 42 User Manual

Outdoor Lifestyles by Hearth & Home Technologies Inc. • 4070-300 Rev C • 4/11

41

Hearth & Home Technologies, Inc. (“HHT”) extends the following warranty for all Outdoor Lifestyles by 

HHT™ brand products (“Products”) that are purchased from an HHT authorized dealer.

HHT warrants to the original owner of the Product at the site of installation, and to any transferee taking 

ownership of the Product at the site of installation within one year following the date of original purchase, 

that the Product will be free from defects in materials and workmanship at the time of manufacture. After 

installation, if covered components manufactured by HHT are found to be defective in materials or 

workmanship during the applicable warranty period, HHT will, at its option, repair or replace the covered 

components. This warranty is subject to conditions, exclusions and limitations as described below.

The warranty period runs for one year, beginning on the earlier of: (i) the date of invoice for the Product; 

(ii) in the case of new home construction, the date of first occupancy of the residence or six months after 

the date of sale of the Product by an HHT authorized dealer, whichever occurs first; or (iii) the date 24 

months following the date of Product shipment from HHT, regardless of the invoice or occupancy date.

 

•  This warranty only covers Products that are purchased through an HHT authorized dealer or 

distributor. A list of HHT authorized dealers is available on the HHT branded websites.

 

•  This warranty is only valid while the Product remains at the site of original installation.

 

•  Contact your installing dealer for warranty service. If the installing dealer is unable to provide 

necessary parts, contact the nearest HHT authorized dealer or supplier. Additional service fees 

may apply if you are seeking warranty service from a dealer other than the dealer from whom 

you originally purchased the Product.

 

•  Check with your dealer in advance for any costs to you when arranging a warranty call. Travel 

and shipping charges for parts are not covered by this warranty.

This warranty does not cover the following:

 

•  Changes in surface finishes as a result of normal use. As a heating appliance, some changes in 

color of interior and exterior surface finishes may occur; this is not a flaw and not covered under 

warranty.

 

•  Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, 

scratches, melted items, or other external sources and residues left on surfaces from the use of 

abrasive cleaners or polishes.

 

•  Repair or replacement of parts that are subject to normal wear and tear during the warranty 

period. These parts include: paint, firebricks, grates, flame guides and the discoloration of glass.

 

•  Minor expansion, contraction, or movement of certain parts causing noise. These conditions are 

normal and complaints related to this noise are not covered by this warranty.

Outdoor Lifestyles Warranty - 2108-975A - 10/05/09 - page 1