Lexmark 41H0100 User Manual

Page of 274
M
AKE
 
SURE
 
THE
 
OPTION
 
IS
 
SELECTED
From the computer you are printing from, select the option.
Paper tray problems
Try one or more of the following:
M
AKE
 
SURE
 
THE
 
PAPER
 
IS
 
LOADED
 
CORRECTLY
1
Open the paper tray.
2
Check for paper jams or misfeeds.
3
Make sure the paper guides are aligned against the edges of the paper.
4
Make sure the paper tray closes properly.
R
ESET
 
THE
 
PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
M
AKE
 
SURE
 
THE
 
PAPER
 
TRAY
 
IS
 
INSTALLED
 
CORRECTLY
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may not
be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation that
came with the paper tray, or go to http://support.lexmark.com to view the paper tray instruction sheet.
USB/parallel interface card does not operate correctly
C
HECK
 
THE
 USB/
PARALLEL
 
INTERFACE
 
CARD
 
CONNECTION
Make sure the USB/parallel interface card is securely connected to the printer system board.
C
HECK
 
THE
 
CABLE
Make sure you are using the correct cable and that it is securely connected.
Solving paper feed problems
Paper frequently jams
Try one or more of the following:
C
HECK
 
THE
 
PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
Troubleshooting
237