Lexmark 41H0100 User Manual

Page of 274
M
AKE
 
SURE
 
THE
 
PHOTOCONDUCTOR
 
IS
 
NOT
 
DEFECTIVE
 
AND
 
IS
 
INSTALLED
 
CORRECTLY
Remove and then reinstall the photoconductor. If the problem continues, then the photoconductor may need to be
replaced.
M
AKE
 
SURE
 
THE
 
PRINT
 
OR
 
TONER
 
CARTRIDGES
 
ARE
 
INSTALLED
 
CORRECTLY
ARE
 
NOT
 
DEFECTIVE
AND
 
NOT
LOW
 
ON
 
TONER
Remove the cartridges, shake each cartridge from side to side to redistribute the toner, and then reinstall them.
Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
Reinsert the cartridges.
Note: If the quality does not improve, then replace the cartridges.
C
ONTACT
 
CUSTOMER
 
SUPPORT
If the problem continues, then the printer may need to be serviced.
Streaked horizontal lines appear on prints
ABCDE
ABCDE
ABCDE
Try one or more of the following:
S
ELECT
 
ANOTHER
 
TRAY
 
OR
 
FEEDER
From the printer control panel, navigate to:
Paper Menu > Default Source > select a tray or feeder > Submit
For Windows users, select the paper source from Print Properties.
For Macintosh users, select the paper source from the Print dialog and pop
‑up menus.
M
AKE
 
SURE
 
THERE
 
IS
 
NO
 
WORN
DEFECTIVE
OR
 
EMPTY
 
PRINT
 
OR
 
TONER
 
CARTRIDGE
Replace the worn, defective, or empty cartridge.
Troubleshooting
247