Oracle Audio Technologies 13 User Manual

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Preface 
Oracle Retail Installation Guides contain the requirements and procedures that are 
necessary for the retailer to install Oracle Retail products.  
Audience 
This Installation Guide is written for the following audiences: 
ƒ  Database administrators (DBA) 
ƒ  System analysts and designers 
ƒ  Integrators and implementation staff 
Related Documents 
You can find more information about this product in these resources: 
ƒ  Oracle Retail Data Warehouse Middle Tier Installation Guide 
ƒ  Oracle Retail Data Warehouse Operations Guide 
ƒ  Oracle Retail Data Warehouse Release Notes 
ƒ  Oracle Retail Data Warehouse User Guide 
ƒ  Oracle Retail Data Warehouse Data Model 
ƒ  Oracle Business Intelligence Enterprise Edition (OBI EE) documentation 
Customer Support 
 
When contacting Customer Support, please provide the following: 
ƒ  Product version and program/module name 
ƒ  Functional and technical description of the problem (include business impact) 
ƒ  Detailed step-by-step instructions to re-create 
ƒ  Exact error message received 
ƒ  Screen shots of each step you take 
Review Patch Documentation 
For a base release (".0" release, such as 13.0), Oracle Retail strongly recommends that you 
read all patch documentation before you begin installation procedures. Patch 
documentation can contain critical information related to the base release, based on new 
information and code changes that have been made since the base release. 
Oracle Retail Documentation on the Oracle Technology Network 
In addition to being packaged with each product release (on the base or patch level), all 
Oracle Retail documentation is available on the following Web site: 
Documentation should be available on this Web site within a month after a product 
release. Note that documentation is always available with the packaged code on the 
release date.