GE 27851FE1 User Guide

Page of 2
Introduction
CAUTION: When using telephone equipment, there are basic 
safety instructions that should always be followed. Refer to the 
IMPORTANT SAFETY INSTRUCTIONS provided with this product 
and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you 
should have at least one phone in your home that isn’t cordless, in 
case the power  in your home goes out.
Before You Begin
Parts Checklist
Make sure your package includes the items shown here.
Cordless Phone Basics
Making a Call
1.  Press the  TALK/call back button and dial the desired number.
   
 
-OR-
  To perform preview dial, dial the number first then press the TALK/call back button.
2.  To hang up, press the TALK/call back button or place the handset in the cradle.
Receiving a Call
1.  To answer a call press the TALK/call back button on the handset before you begin 
speaking.
2.  To hang up, press the TALK/call back button or place the handset in the cradle.
Call Transfer
During an external call, you may transfer the call to another handset.
1.  Press the answer/transfer button on the originating handset. 
TRANSFERRING shows 
in the display. All handsets will be paged.
2.  Press the answer/transfer or TALK/call back button on the receiving handset to 
answer the call.
NOTE: To cancel the call transfer, you may press the TONE*/exit or 
the answer/transfer button on the originating handset.
Redial
Press the REDIAL button to quickly dial the last number you called (up to 32 digits).
If you get a busy signal, and want to keep dialing the number, press redial to dial the 
number again.
In Use Indicator
When the in use/charge indicator on the base is lit, the handset is either in use or 
charging. The in use/charge indicator on the base flashes when you receive a call.
Flash
If you subscribe to the combined Call Waiting Caller ID service from your local 
telephone company you will receive Caller ID information (if available) on Call Waiting 
calls. During a phone call, you will hear a beep to indicate another call is waiting on 
the line and Caller ID information for the waiting call shows on the handset display. To 
connect the waiting call, press the FLASH/program button on the handset and your 
original call is put on hold. You may switch back and forth between the two calls by 
pressing the FLASH/program button.
TIP: Do not use the TALK/call back button to activate custom calling 
services such as call waiting, or you’ll hang up the phone. 
Volume
When the phone is 
ON, press the CID/VOL (left or right arrow) on the handset to adjust 
the volume of the handset’s earpiece. There are four settings. Press the right arrow to 
increase the volume and left arrow to decrease the volume. You will see the volume 
setting on the handset display. VOL 4 is the maximum and VOL 1 is the minimum.
Channel Button
While talking on the phone, you might need to manually change the channel in order 
to reduce static caused by appliances, such as baby monitors, garage door openers, 
microwave ovens, or other cordless phones. Press and release the CHAN/delete button 
to move to the next clear channel.
Temporary Tone
This feature is useful only if you have pulse (rotary) service. Temporary Tone Dialing 
enables pulse (rotary) service phone users to access touchtone services offered by 
banks, credit card companies, etc. For example, when you call your bank you may need 
to enter your bank account number. Temporarily switching to touchtone mode allows 
you to send your number.
1.  Dial the telephone number and wait for the line to connect.
2.  When your call is answered, press the TONE*/exit button on the handset to 
temporarily change from pulse dialing to tone dialing. 
3.  Follow the automated instructions to get the information you need.
4.  Hang up the handset and the phone automatically returns to pulse (rotary) dialing 
mode.
Exit
Press the  TONE*/exit button to cancel any command you initiated.
Ringer Switch 
The RINGER switch must be ON for the handset to ring during incoming calls. 
Paging the Handsets
This feature helps to locate a misplaced handset.
Press the page button on the base. All handsets will beep for about two minutes or until 
you press TALK/call back on a handset or press the page button on the base.
NOTE: You can still page the handset if the ringer is turned off. If the 
battery is dead, the Paging feature will not work.
Base Layout
IMPORTANT: You can only use one handset at a time and there is NO 
conference and intercom features for these units. 
Telephone Jack Requirements
To use this phone, you need an RJ11C type modular telephone 
jack, which might look like the one pictured here, installed in 
your home. If you don’t have a modular jack, call your local 
phone company to find out how to get one installed
Installation 
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing, 
unauthorized access, and charges to your phone line.
INSTALLATION NOTE:  Some cordless telephones operate at 
frequencies that may cause or receive interference with nearby 
TVs, microwave ovens, and VCRs. To minimize or prevent such 
interference, the base of the cordless telephone should not be 
placed near or on top of a TV, microwave ovens, or VCR. If such 
interference continues, move the cordless telephone farther away 
from these appliances.
Certain other communications devices may also use the 2.4 GHz 
frequency for communication, and, if not properly set, these 
devices may interfere with each other and/or your new telephone. 
If you are concerned with interference, please refer to the owner’s 
manual for these devices on how to properly set channels to avoid 
interference. Typical devices that may use the 2.4 GHz frequency 
for communication include wireless audio/video senders, wireless 
computer networks, multi-handset cordless telephone systems, and 
some long-range cordless telephone systems.
Important Installation Guidelines
•  Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave 
ovens, heating appliances and direct sunlight.
•   Avoid areas of excessive dust, moisture and low temperature.
•   Avoid other cordless telephones or personal computers.
•  Never install telephone wiring during a lightning storm.
•  Never install telephone jacks in wet locations unless the jack is specifically 
designed for wet locations.
•  Never touch non-insulated telephone wires or terminals, unless the telephone line 
has been disconnected at the network interface.
•  Use caution when installing or modifying telephone lines.
Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone 
Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the 
Technical Requirements for Telephone Terminal Equipment published by ACTA.
1  Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US 
number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, 
provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone 
line and still have all of these devices ring when your telephone number is called. In 
most (but not all) areas, the sum of the RENs of all devices connected to one line should 
not exceed 5. To be certain of the number of devices you may connect to your line as 
determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone 
network must comply with the applicable FCC Part 68 rules and requirements adopted 
by the ACTA. A compliant telephone cord and modular plug is provided with this product. 
It is designed to be connected to a compatible modular jack that is also compliant. See 
installation instructions for details.
Notes  
• This equipment may not be used on coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your 
own telephone equipment if you are on a party line. Check with your local telephone 
company.
• Notice must be given to the telephone company upon permanent disconnection of your 
telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line, 
ensure the installation of this product does not disable your alarm equipment. If you 
have questions about what will disable alarm equipment, consult your telephone 
company or a qualified installer.
US Number is located on the cabinet bottom.
REN Number is located on the cabinet bottom.
Handset Layout
2.  Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the 
base and the other end into a modular jack.
3.  Plug the AC power converter into the electrical outlet and the DC connector into the 
jack on the bottom of the base.
4.  Set the ringer switch (on the handset) to 
ON, and place the handset in the cradle on 
the base.
5.  The in use/charge indicator turns on, verifying the battery is charging. The unit will 
take 20 seconds to register and verify its security code. 
NOTE: In case of a power failure, the handset may display 
UNAVAILABLE when the TALK/CALL BACK button is pressed. You 
must then place all handsets on the main base cradle for 20 
seconds to re-register.  
6.  Allow the phone to charge for 16 hours prior to first use. If you don’t properly charge 
the phone, battery performance is compromised.
CAUTION: Use only the 5-2512 (black) or 5-2618 (gray) power 
adapter that came with the unit . Using other power adapters 
may damage the unit.
Extra Charge Cradles
1.  Plug the extra charging cradles into electrical outlets.
2.  Place a handset on a charging cradle.
3.  The charge indicator turns on, verifying the battery is charging.
4.  Allow the phone to charge for 16 hours prior to first use. 
VERY IMPORTANT: ALL HANDSETS MUST BE REGISTERED TO THE 
MAIN BASE BEFORE USE. After each handset has charged for 16 
hours, place it on the main base station for 20 seconds, it will then 
automatically register and verify its security code.
Wall Mounting
If you want to mount the phone on a wall, slip the mounting holes (on the back of 
the base) over the wall plate posts, and slide the unit down into place. (Wall plate not 
included.)
Answering System Setup
This section shows you how to set up your answering system to record incoming calls. 
Before you begin the setup, you must turn on the answering system.
•  Press the answerer on/off button to turn the answering system on and off. The 
MESSAGES indicator lights when the answering system is on. The indicator 
alternately flashes between CL (clock) and 0, indicating day/time programming is 
needed and 0 messages are stored.
NOTE: The answering system displays “- -” when it is off.
Setting the Voice Prompt Language
The default voice prompt language is English.
To change the answering system’s voice prompt language, press and hold the skip 
button for two seconds. The unit announces 
“SELECCIONADO ESPANOL” (Spanish 
selected).
NOTE: To change to “English,” press and hold the skip button again for 
2 seconds.
NOTE: In remote access mode, the system follows the selected 
language. The voice prompt language cannot be switched remotely.
Voice Time/Day Stamp
1.  Press and hold the day/check button to set the day of the week and then release.
2.  Press the hour button to set the hour (a.m. or p.m.).
3.  Press the min button to set the minutes. When you press and hold the min button, 
the time advances in 5-minute intervals.
4.  Press and release the day/check button to review the day and time settings.
Speaker Volume
Use the VOLUME ( + or - ) buttons to adjust speaker volume to a comfortable level. Press 
VOLUME ( + ) to increase the volume and VOLUME ( - )  to decrease the volume. L8 is the 
maximum and L1 is the minimum level.
Voice Instructions
If you need additional assistance, press the review (left arrow) button when you plug in 
the answering system and follow the voice instructions.
Recording the Outgoing Announcement
For best results when recording, you should be about nine inches from the mic 
(microphone) opening to eliminate as much background noise as possible.
1.  Press and hold the announce button. Hold the button down until you finish the 
announcement.
2.  Begin speaking after you hear the beep. You have up to two minutes of recording 
time.
3.  Release the button when you finish your announcement.
If you choose not to record an outgoing announcement, a default announcement is 
played instead. To return to the default announcement after you have recorded your 
own outgoing announcement, press the announce button and release it when you 
hear the beep.
Sample Outgoing Announcement
Hi, this is (use your name here), I can’t answer the phone right now, so please leave 
your name, number and a brief message after the tone, and I’ll get back to you.  
Thanks.
Reviewing the Announcement
•  Press and release the announce button to review your outgoing announcement.
Ring Select
Set the RING SELECT switch on the bottom of the unit to choose the number of times 
you want the phone to ring before the system answers the call. You may choose 3 rings 
or 5 rings.
Handset Setup
There are five programmable menus available: Language, Local Area Code, Ringer 
Tone, Tone/Pulse and Factory Default. When you program these settings, make sure the 
phone is 
OFF (not in talk mode). Pressing the TONE*/exit button will remove you from the 
menu selection process without changing the feature you are in.
Display Language
1.  Press the FLASH/program button until 
1ENG 2FRA 3ESP shows in the display.
2.  Use the CID/VOL (left or right arrow) button or the handset number pad to select 1 
(English), 2 (French), or 3 (Spanish). The default setting is “1ENG”.
3.  Press the FLASH/program button to confirm and to advance to the next menu 
feature.
Local Area Code
If you enter your local 3-digit area code in the area code menu, your local area code 
does not display on the Caller ID (CID) list. Instead, you only see the local 7-digit number. 
Calls received from outside your local area code will display the full 10-digit number.
1.  Press the FLASH/program button until 
AREA CODE - - - shows in the display. The 
default setting is “- - -”.
2.  Use the handset number pad to enter your 3-digit area code.
NOTE: If you make a mistake, press the CHAN/delete button to erase 
the incorrect area code and repeat step 2.  
3.  Press the FLASH/program button to confirm and to advance to the next menu 
feature.
Ringer Tone
1.  Press the FLASH/program button until 
RINGER TONE shows in the display. 
2.  Use the CID/VOL (left or right arrow) button or the handset number pad (1-3) to enter 
your selection from Ringer Tone 1, 2, or 3. The default setting is “RINGER TONE 1”.
3.  Press the FLASH/program button to confirm and to advance to the next menu 
feature.
Tone/Pulse
1.  Press the FLASH/program button until 1 TONE 2 PULSE shows in the display.
2.  Use the CID/VOL  (left or right arrow) button or the handset number pad to enter 
your selection. The default setting is “1 TONE”.
3.  Press the FLASH/program button to confirm and to advance to the next menu 
feature.
NOTE: This setting should be changed on all handsets.  
Factory Default
This feature allows you to restore the unit’s original features.
1.  Press the FLASH/program button until 
DEFAULT shows in the display. 
2.  Use the CID/VOL (left or right arrow) button to scroll to YES. The default setting is 
“NO”.
3.  Press FLASH/program to confirm. You will hear a confirmation tone.
2  Rights of the Telephone Company 
Should your equipment cause trouble on your line which may harm the telephone network, 
the telephone company shall, where practicable, notify you that temporary discontinuance 
of service may be required. Where prior notice is not practicable and the circumstances 
warrant such action, the telephone company may temporarily discontinue service 
immediately. In case of such temporary discontinuance, the telephone company must: (1) 
promptly notify you of such temporary discontinuance; (2) afford you the opportunity to 
correct the situation; and (3) inform you of your right to bring a complaint to the Commission 
pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, 
operations or procedures where such action is required in the operation of its business and 
not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the 
use or performance of your telephone equipment, the telephone company must give you 
adequate notice, in writing, to allow you to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two 
conditions: (1) This device may not cause harmful interference; and (2) This device must accept 
any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, 
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection 
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed 
and used in accordance with the instructions, may cause harmful interference to radio 
communications. However, there is no guarantee that interference will not occur in a particular 
installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be 
determined by turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is 
“receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications 
equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that 
to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an 
experienced radio/television technician for additional suggestions. Also, the Federal 
Communications Commission has prepared a helpful booklet, “How To Identify and Resolve 
Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing 
Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering 
copies.
Notice: The changes or modifications not expressly approved by the party responsible for 
compliance could void the user's authority to  operate the equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled 
environment. This equipment should be installed and operated with a minimum distance of 
20 centimeters between the radiator and your body. This transmitter must not be co-located 
or operated in conjunction with any other antenna or transmitter.” 
Thomson Inc.
10330 North Meridian Street
Indianapolis, IN 46290
© 2006 Thomson Inc. 
Trademark(s) ® Registered
Marca(s) Registrada(s)
Model 27851FE3 
00017097 (Rev. 0 Dom E) 
06-36 
Printed in China
Time
Date
Number of Calls
Caller ID name
Caller ID phone number
Call Waiting Caller ID
Provided you subscribe to Call Waiting Caller ID service from your phone company; if 
you receive an incoming call and you are using the GE multi handset system, a beep 
indicates the presence of a Call Waiting call on the line.  The Call Waiting Caller ID 
information will be displayed and stored in the history of all handsets in the system.
•  When you hear the call waiting beep in the handset receiver, press the FLASH/
program button to put the current call on hold and answer the incoming call. Press 
FLASH/program again to return to the original call.
Receiving CID Records
When you receive a call, the Caller ID information is transmitted between the first and 
second ring. The Caller ID information appears on the display while the phone rings, 
giving you a chance to monitor the information and decide whether or not to answer 
the call.
Storing CID Records (In CID Memory)
If you are not at home or cannot answer, your telephone’s Caller ID memory stores the 
data for the 40 most recent calls you received so you can see who called while you 
were unavailable. When the 41st call is received, the oldest Caller ID record (1st call) is 
automatically deleted.
You may review the stored information at any time. Calls received since your last review 
show as 
NEW in the display. Calls that have not been previously reviewed but were 
received from the same number more than once show as 
REPT in the display.
Reviewing CID Records
As calls are received and stored, the display is updated to let you know how many calls 
have been received. To scroll CID records:
1.  Make sure the phone is 
OFF (not in TALK mode).
2.  Press the CID/VOL (-) button to review the newest CID record.
3.  Press the CID/VOL (+) button to review the oldest CID record first.
Dialing a CID Number
1.  Make sure the phone is 
OFF (not in TALK mode). 
2.  Use the  CID/VOL  ( - or + )  button to display the desired record. 
3.  Press the TALK/call back button. The number dials automatically.
NOTE: Depending on (a) how the incoming caller’s phone number is 
formatted when it is received, and (b) whether or not you previously 
pre-programmed your local area code into the set up menu, you 
may need to adjust the format of the incoming caller’s stored phone 
number before making the call, press the FORMAT/answerer button 
to adjust the number, and try again
Available formats include:
Number of digits  
Explanation  
Example
Eleven digits 
long distance code “1 ” 
1-317-888-8888
 
+3-digit area code
 
+7-digit telephone number.
Ten digits 
3-digit area code + 
317-888-8888
 
7-digit telephone number.
Seven digits 
7-digit telephone number. 
888-8888
Storing CID Records in Internal Memory
You may also store CID information in the phone’s internal memory. 
NOTE: It is important that you format CID records correctly BEFORE 
storing in internal memory as you cannot reformat CID records 
stored in memory.
1. Make sure the phone is 
OFF (not in TALK mode).
2.  Use the CID/VOL (- or +)  button to scroll to the desired CID record.
3.  Press the MEMORY button.
4.  Use the touch-tone pad to enter a memory location (0-9) to store the number in that 
memory location. You will hear a confirmation tone. 
NOTE: If the memory location is occupied, “REPLACE MEMO?” is 
displayed, and you must confirm replacement by pressing the 
MEMORY button.
Modular 
telephone 
line jack
Wall plate
Base
 3 Handsets
Line cord
AC 
power 
adaptor
3 Handset 
battery packs
+
_
ANNOUNCE
ERASE
+
_
ANNOUNCE
ERASE
ANNOUNCE 
(button)
VOLUME - or + 
(button)
in use/charge  
(indicator)
REVIEW 
(button)
min 
(minute 
button)
hour
(button)
answerer on/
off (button)
MEMO (button)
PLAY/STOP (button)
message 
indicator
SKIP (button)
ERASE 
(button)
day/check
(button)
FORMAT/answerer 
(button)
CID/VOL -  
(Caller ID/volume 
button)
REDIAL 
(button)
TALK/call back 
(button)
FLASH/program 
(button)
TONE*/exit
(button)
CHAN/delete 
(channel/
delete button)
MEMORY 
(button)
ringer/on-off 
(switch)
PAUSE# 
(button)
display
review 33
 
 
 
(button)
skip44   
(button)
play/stop 
(button)
erase 
(button)
answer/transfer 
(button)
3 Battery 
compartment 
doors
PAGE (button)
Model 27851
2.4 GHz Cordless  
Handset Telephone 
Answering System 
User’s Guide
Installing the Phone
Installing the Handset Battery
NOTE: You must connect the handset battery before use.
CAUTION: To reduce the risk of fire or personal injury, use only 
the Thomson Inc. approved Nickel-Cadmium battery model  
5-2459, which is compatible with this unit.
1. Locate battery and battery door which are packaged together inside a plastic bag 
and are separate from the handset.
2.  Locate the battery compartment on the back of the handset.
3.  Plug the battery pack cord into the jack inside  the compartment. 
NOTE: To ensure proper battery installation, the connector is keyed 
and can be inserted only one way.
4.  Insert the battery pack.
5.  Close the battery compartment by pushing the door up until it snaps into place.
Base Station
1.  Choose an area near an electrical outlet and a telephone wall jack (RJ11C), and 
place  your cordless telephone on a level surface, such as a desktop or tabletop, or 
you may mount it on the wall.
Caller ID (CID)
IMPORTANT: In order to use this unit’s Caller ID features, you must 
subscribe to either the standard Name/Number Caller ID Service or 
Call Waiting Caller ID Service. To know who is calling while you are 
on the phone, you must subscribe to Call Waiting Caller ID Service.
This unit receives and displays information transmitted by your local phone company. 
This information can include the phone number, date, and time; or the name, phone 
number, date, and time. 
2 Handset 
Charge Cradles
CID/VOL +  
(Caller ID/volume 
button)
black wire
red wire
battery
pack
PRESS DOWN
FIRMLY