GE jb968ss User Guide

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Before you call for service…
Consumer Support
Tr
oubleshooting T
ips
Care and Cleaning
Operating Instructions
Safety Instructions
Problem
Possible Causes
What To Do
Oven racks are
The shiny, silver-colored  
• Apply a small amount of vegetable oil to a paper
difficult to slide
racks were cleaned in a 
towel and wipe the edges of the oven racks with
self-clean cycle.
the paper towel. Do not spray with Pam
®
or other
lubricant sprays.
Drawer does not slide 
The drawer is out 
• Fully extend the drawer and push it all the way in. 
smoothly or drags
of alignment.
See the Care and cleaning of the range section.
Drawer is over-loaded or 
• Reduce weight. Redistribute drawer contents.
load is unbalanced.
Lower oven drawer or 
A fuse in your home may be 
• Replace the fuse or reset the circuit breaker.
warming drawer will 
blown or the circuit breaker
not work 
tripped.
Controls improperly set.
• See the Electric warming drawer or Lower oven 
drawer section.
Excessive condensation
Liquid in drawer. 
• Remove liquid.
in the drawer
Uncovered foods.
• Cover food with lid or aluminum foil.
Temperature setting too high. 
Reduce temperature setting.
Food dries out in the 
Moisture escaping. 
• Cover food with lid or aluminum foil.
lower oven drawer or 
Drawer not fully closed.
• Push drawer in until latch engages.
warming drawer
Troubleshooting Tips