Toshiba 100ct User Manual

194

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The USB Sleep and Charge function may not work with certain 
external devices even if they are compliant with the USB 
specification. In those cases, power on the computer to charge 
the device or use a different charging device.

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When the “USB Sleep and Charge function” is set to Enabled 
the “USB Wakeup function” does not work for ports that 
support the “USB Sleep and Charge function.” In that case, use 
a USB port that does not have the “USB Sleep and Charge 
function”-compatible icon (

), if you have a non-Sleep and 

Charge USB port available or disable the “USB Sleep and 
Charge function.” For more information, see 

If you have followed the recommendations in this chapter and are 
still having problems, you may need additional technical assistance. 
This section contains the steps to take to ask for help.

Since some problems may be related to the operating system or the 
program you are using, it is important to investigate other sources 
of assistance first.

Try the following before you contact Toshiba:

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Review the troubleshooting information in your operating 
system documentation.

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If the problem occurs while you are running a program, consult 
the program’s documentation for troubleshooting suggestions. 
Contact the software company’s technical support group for 
their assistance.

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Consult the dealer from whom you purchased your computer 
and/or program. Your dealer is your best source for current 
information.

For the detailed specifications for your computer, visit 

. Click Product Support, search for your 

model, and then click Detailed Specs.