Toshiba 100ct User Manual

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If Something Goes Wrong
Wireless networking problems
The printer will not print what you see on the screen.
Many programs display information on the screen differently from 
the way they print it. See if your program has a print preview mode. 
This mode lets you see your work exactly as it will print. Contact 
the software manufacturer for more information.
Wireless networking problems
This section provides general troubleshooting tips for networking 
problems, specifically wireless (Wi-Fi
®
) networking.
The terms and concepts used assume a basic understanding of 
networks, and may be for more advanced users. If you need 
assistance or if you are not familiar with the terminology, please see 
Windows
®
 Help and Support or contact your computer technician.
If your computer is equipped with an internal Wi-Fi
®
 adapter, 
verify that the Wireless antenna is ON.
Verify that your computer can detect access points or routers. If 
it can detect a Wi-Fi
®
 access point or router then it may be a 
configuration issue.
Verify that signal strength is good using the utility provided 
with the Wi-Fi
®
 adapter.
If another computer is on the same network, verify that it has 
network access, and can connect to the Internet. If, for 
example, the other computer cannot browse to a public Web 
site, the ISP’s (Internet Service Provider) service may be 
disrupted.
Verify that the Service Set Identifier (SSID), or network 
name, is correct 
i.e., that it matches the SSID assigned to the 
access point you are attempting to connect through. SSIDs are 
case-sensitive. 
Check the Windows
®
 Control Panel's Device Manager to verify 
that the Wi-Fi
®
 adapter is recognized by the Windows
®
 
operating system, and that the driver is loaded. To access 
the Device Manager, click StartControl PanelSystem
and Security
, and then System. Carefully note any error 
messages 
these will be very helpful if you should confer with 
a support technician at a later time.
NOTE