HannsG hz201hpb User Guide

                                                                                                                                        User’s Manual   

19 

PROBLEM & QUESTION 

POSSIBLE SOLUTION 

Power LED is not on 

*Check if the Power Switch is in the ON position. 
*Power Cord should be connected. 

No Plug & Play 

*Check if the PC system is Plug & Play compatible. 
*Check if the Video Card is Plug & Play compatible. 
*Check if any plug pins on the VGA or DVI connector 

are bent. 

The display is too dark or too bright. 

*Adjust the Contrast and Brightness Controls. 

Picture bounces or a wave pattern is 
present in the picture 

*Move electrical devices that may cause electrical 

interference. 

The power LED is ON (orange) but 
there’s no video or no picture. 

*Computer Power Switch should be in the ON 

position. 

*Computer Video Card should be snugly seated in its 

slot. 

*Make sure monitor’s video cable is properly 

connected to the computer. 

*Inspect monitor’s video cable and make sure none of 

the pins are bent. 

*Make sure computer is operational by hitting the 

CAPS LOCK key on the keyboard while observing 
the CAPS LOCK LED. The LED should either turn 
ON or OFF after hitting the CAPS LOCK key. 

Missing one of the primary colors 
(RED, GREEN, or BLUE) 

*Inspect the monitor’s video cable and make sure that 

none of the pins are bent. 

Screen image is not centered or sized 
properly. 

* Adjust pixel frequency CLOCK and PHASE or press 

hot-key 

( i Button).

 

Picture has color defects 

(White does not look white)

 

*Adjust RGB color or select color temperature.

 

The screen resolution needs to be 
adjusted 

*Use win 2000/ME/XP Right click anywhere on 

desktop and select Properties>Settings>Screen 
Resolution. Use the silder to adjust the reslution and 
click Apply. 

No sound is outputted from monitor’s 
built-in speaker 

*Make sure PC audio output cable is connected to 

screen’s LINE IN port (or AUDIO IN port). 

*Make sure the sound volume adjustment can be 

clearly identified. 

*Make sure the System > Silence option in the monitor 

menu is on. 

*While transferring via HDMI port but no sound is 

outputted, it is recommended to select AUDIO