HannsG hx191dp User Manual

 

PROBLEM & QUESTION 

POSSIBLE SOLUTION 

Power LED is not on 

*Check if the Power Switch is in the ON position 
*Power Cord should be connected 

No Plug & Play 

*Check if the PC system is Plug & Play compatible 
*Check if the Video Card is Plug & Play compatible 
*Check if any plug pins on the D-Sub or DVI-D connector 

are bent 

The display is too dark or 
too bright. 

*Adjust the Contrast and Brightness Controls. 

Picture bounces or a wave 
pattern is present in the 
picture 

*Move electrical devices that may cause electrical 

interference. 

The power LED is ON 
(orange) but there’s no 
video or no picture. 

*Computer Power Switch should be in the ON position. 
*Computer Video Card should be snugly seated in its slot 
*Make sure monitor’s video cable is properly connected to 

the computer. 

*Inspect monitor’s video cable and make sure none of the 

pins are bent. 

*Make sure computer is operational by hitting the CAPS 

LOCK key on the keyboard while observing the CAPS 
LOCK LED. The LED should either turn ON or OFF after 
hitting the CAPS LOCK key. 

Missing one of the primary 
colors (RED, GREEN, or 
BLUE) 

*Inspect the monitor’s video cable and make sure that 

none of the pins are bent. 

Screen image is not 
centered or sized properly. 

*Adjust pixel frequency CLOCK and PHASE or press 

hot-key (AUTO) 

Picture has color defects 
(white does not look white) 

*Adjust RGB color or select color temperature 

 

 

 

 

 

 

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