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Soleus ktw-08 User Guide

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Warranty 
 
 
 
Soleus International Inc. warrants the accompanying Soleus Air Thru-the -Wall Room Air Conditioner
(Models: KTW-08/10/12/12H) to be free of defects in material and workmanship for the applications
specified in its operation instruction for the period of parts specified below .
 
5 YEARS FOR COMPRESSOR 
1 YEAR FOR OTHER COMPONENTS 
 
This warranty shall not apply to broken or marred cabinets, accessories, knobs, filters or routine maintenance.  
This warranty does not apply to uncrating, setup, installation, removal of the product for repair or 
reinstallation of the product after repair. 
 
This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of 
Soleus International including, but not limited to, any malfunction, defect or failure caused by or resulting 
from unauthorized service or parts, improper maintenance, operation contrary to furnished instructions, 
shipping or transit accidents, modification or repair by the user, abuse, misuse, neglect, accident, incorrect 
power line voltage, fire, flood or other Acts of God, or normal wear and tear.  
 
Warranty service must be performed by a qualified HVAC contractor.  Soleus maintains a centralized service 
network to provide parts and assist in resolving service problems if difficulties are encountered.  Soleus agrees 
to provide service information, sell repair parts and reimburse the dealer /serviceman for parts in accordance 
with Soleus International’s Policies and Procedures. 
 
SOLEUS INTERNATIONAL MAINTAINS THAT ALL WARRANTIES, INCLUDING IMPLIED 
WARRANTY OR MERCHANTABILITY ARE LIMITED TO THE TERMS AND CONDITIONS 
SPECIFIED ABOVE. SOLEUS INTERNATIONAL DISCLAIMS ANY LIBILITY FOR 
CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS 
INTERNATIONAL INC.’S LIABILITY EXCEED THE RETAIL VALUE OF THE AIR 
CONDITIONER. 
 
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover 
internet sales, used, salvaged, or refurbished products. 
 
  
FOR TECHNICAL SUPPORT AND WARRANTY SERVICE 
 Soleus International Inc. 
20035 E. Walnut Dr , North ,
City of Industry , CA 91789 
Monday through Friday ,9:00 AM to 5:00 PM,PST
 Call : 1-888-8-SOLEUS 
Email: Contact@soleusair.com
Website: www.soleusair.com
 
 
 
 
 
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