Nokia 6682 User Guide
Troubleshooting
100
Messaging
Q: Why can’t I select a contact?
A: The contact card does not have a phone number or an
e-mail address. Add the missing information to the
contact card in
contact card in
Contacts
.
Camera
Q: Why do images look smudgy?
A: Check to see if the camera lens protection window
is clean.
Calendar
Q: Why are the week numbers missing?
A: If you have changed the calendar settings so that the
week starts on a day other than Monday, the week
numbers will not be shown.
numbers will not be shown.
Browser services
Q: What do I do if the following message is displayed:
No
access point defined. Define now?
A: Insert the correct browser settings. Contact your service
provider for instructions.
Log
Q: Why does the log appear empty?
A: You may have activated a filter, and no communication
events fitting that filter have been logged. To see all
events, select
events, select
Connect.
>
Log
. Scroll right and select
Options
>
Filter
>
All communication
.
Q: How do I delete my log information?
A: Select
Connect.
>
Log
.
Scroll right and select
Options
>
Clear log
or go to
Settings
>
Log duration
>
No log
. These
will erase the log contents, recent calls register, and
message delivery reports.
message delivery reports.
PC connectivity
Q: Why do I have problems in connecting the phone to my PC?
A: Make sure that Nokia PC Suite is installed and running on
your PC. See the User Guide for Nokia PC Suite on the
CD-ROM, if supplied with the phone. For further information
on how to use Nokia PC Suite, see the help function on
Nokia PC Suite or visit the support pages at
CD-ROM, if supplied with the phone. For further information
on how to use Nokia PC Suite, see the help function on
Nokia PC Suite or visit the support pages at
.
Access codes
Q: What is my password for the lock, PIN, or PUK codes?
A: The default lock code is 12345. If you forget or lose the
lock code, contact your phone dealer.
If you forget or lose a PIN or PUK code, or if you have not
received such a code, contact your network service provider.
received such a code, contact your network service provider.
For information about passwords, contact your access point
provider, for example, a commercial Internet service provider
(ISP), service provider, or network operator.
provider, for example, a commercial Internet service provider
(ISP), service provider, or network operator.
Application not responding
Q: How do I close an application that is not responding?
A: To open the application switching window, press and hold
the menu key. Then scroll to the application, and press the
clear key to close the application.
clear key to close the application.