Amana ntw4500x User Guide

TROUBLESHOOTINg

First try the solutions suggested here or visit our website and reference FAQs (Frequently

Asked Questions) to possibly avoid the cost of a service call.

In U.S.A. www.amana.com/help

Noisy

Is the load balanced and the washer level?

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The wash load

should be balanced and not tightly packed. The washer must

be level. The front feet should be properly installed and the

jam nuts tightened. Reset the rear leveling legs (if needed).

See “Installation Instructions.”
Did you completely remove the yellow shipping strap with

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shipping pins? See “Installation Instructions.”
Are the gears engaging after the drain and before spin, or

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is the upper part of agitator clicking during wash? These

are normal washer noises.

Leaking

Check the following:

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Are the fill hoses tight?

Are the fill hose washers properly seated?

Is the drain hose installed? See “Installation Instructions.”
Is the sink or drain clogged?

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Sink and standpipe must be

able to handle 17 gal. (64 L.) of water per minute.
Is water deflecting off the tub ring or the load?

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Center

the tub before starting the washer. The wash load should

be balanced and not tightly packed. The fill or spray rinses

can bounce off the load. The washer must be level. The front

feet should be properly installed and the jam nuts tightened.

Reset the rear leveling legs (if needed). See “Installation

Instructions.”
Check household plumbing for leaks.

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Water level seems too low

Does the water level seem too low, or does the washer

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appear to not fill completely? The top of the agitator is

much higher than the highest water level. This is normal and

necessary for clothes to move freely.
Are clothes not completely covered with water?

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This

washer uses much less water than traditional top load

washers. Clothes may not be completed covered with water.
Are there dry spots on the load?

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If there are dry spots on

the load after the cycle has ended, select a higher load-size

setting, or wash a smaller load.

Dispensers clogged or bleach leaking

Did you follow the manufacturer’s directions when adding

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fabric softener to the dispenser? Measure detergent and

fabric softener. Slowly pour into the dispensers. Wipe up all

spills. Dilute fabric softener in the fabric softener dispenser.

Periodically clean the dispensers.
Did you put powdered color-safe bleach into the liquid

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chlorine bleach dispenser? Add powdered color-safe bleach

directly to the basket.

To use washer again

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

Storage, non-use, or vacation care

Operate your washer only when you are at home. If you will be

on vacation or not using your washer for an extended period of

time, you should:

1. Unplug washer or disconnect power.
2. Turn off the water supply to the washer. This helps avoid

flooding (due to a water pressure surge) while you are away.

2. Plug in washer or reconnect power.
3. Run the washer through a complete Normal cycle with

1 cup (250 mL) of detergent to clean out antifreeze.