Philips HD7820 User Guide

Problem

Solution

The machine has been 

stored in a room that was 

not frost-free.

Contact the Philips Norelco Service Location..

The SENSEO

\ 

coffee is not 

strong enough.

Make sure that:

you have used the correct number of pods and have pressed the right 

button. Use 1 pod in combination with the 1-cup pod holder q and the 

1-cup button q. Use 2 pods in combination with the 2-cup pod holder 

qq

 and the 2-cup button qq/

w

;

the coffee pod(s) have been placed properly in the centre of the pod 

holder, to prevent water from escaping along the edge of the pod(s). 

When you are using two coffee pods on top of each other, make sure 

that the convex sides of both pods are pointing downwards and press 

the pods lightly into the pod holder;
you have not used the same pod twice by accident;
the coffee in the pod is evenly distributed;

If you prefer a more robust flavour, SENSEO

\

 coffee pods with a 

stronger blend are available.

The SENSEO

\

 coffee is too 

strong.

If you prefer a milder flavour, SENSEO

\

 coffee pods with a milder blend 

are available.

The coffee is not hot 

enough.

Do not use cups that are too large, as they will cause the coffee to get 

cold more quickly. Make sure the cups have a capacity of at least 4 oz. 

when you brew cups q or 8 oz. when you brew mug 

w 

of SENSEO

\

 

coffee.

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