Philips 190S6FG User Manual

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User Manual 190S6FGT
37
10. TROUBLESHOOTING
10.1
COMMON PROBLEMS
Symptom
Possible Cause
Remedy
No picture is displayed.
1 The power cord is disconnected.
2 The selected input has no connection.
3 The monitor is in stand-by mode in RGB 
mode.
1 Plug in the power cord.
2 Connect a signal connection to the monitor.
3 Press any key on your keyboard.
Interference displayed on the monitor 
or audible noise is heard.
Caused by surrounding electrical appliances, 
cars/motorcycles or fluorescent lights.
Move the monitor to another location to see if 
the interference is reduced.
Color is abnormal.
The signal cable is not connected properly.
Make sure that the signal cable is attached firmly 
to the back of the monitor.
Picture is distorted with abnormal 
patterns.
1 The signal cable is not connected properly.
2 The input signal is beyond the capabilities of 
the monitor.
1 Make sure that the signal cable is attached 
firmly.
2 Check the video signal source to see if it is 
beyond the range of the monitor. Please 
verify its specifications with this monitor’s 
specification section
Display image doesn’t fill up the full size 
of the screen.
If under RGB mode, the H-Size and V-Size is 
incorrectly set.
Use H-Size and V-Size to adjust the size of the 
video.
Can hear sound, but no picture is 
displayed.
Improperly connected source signal cable.
Make sure that both video inputs and sound 
inputs are correctly connected.
Some picture elements do not light up. Some pixels of the display may not turn on.
This monitor is manufactured using an 
extremely high level of precision technology; 
however, sometimes some pixels of the 
monitor may not display.
This is not a malfunction. Please see the 
enclosed warranty card for more information.
After-Images can still be seen on the 
monitor after the monitor is powered 
off. (Examples of still pictures include 
logos, video games, computer images, 
and images displayed in 4:3 normal 
mode.)
A still picture is displayed for an over extended 
period of time.
Do not allow a still image to be displayed for an 
extended period of time as this can cause a 
permanent after-image to remain on the 
monitor.
Touch screen does not respond to 
touch.
Problems with software installation.
Review the installation procedure.
Check all cable connections.
Touch screen is not accurate.
Cursor does not follow the finger movement 
or does not reach the edges of the screen.
Recalibrate the screen.