Philips 190S6FG User Manual
User Manual 190S6FGT
37
10. TROUBLESHOOTING
10.1
COMMON PROBLEMS
Symptom
Possible Cause
Remedy
No picture is displayed.
1 The power cord is disconnected.
2 The selected input has no connection.
3 The monitor is in stand-by mode in RGB
2 The selected input has no connection.
3 The monitor is in stand-by mode in RGB
mode.
1 Plug in the power cord.
2 Connect a signal connection to the monitor.
3 Press any key on your keyboard.
2 Connect a signal connection to the monitor.
3 Press any key on your keyboard.
Interference displayed on the monitor
or audible noise is heard.
or audible noise is heard.
Caused by surrounding electrical appliances,
cars/motorcycles or fluorescent lights.
cars/motorcycles or fluorescent lights.
Move the monitor to another location to see if
the interference is reduced.
the interference is reduced.
Color is abnormal.
The signal cable is not connected properly.
Make sure that the signal cable is attached firmly
to the back of the monitor.
to the back of the monitor.
Picture is distorted with abnormal
patterns.
patterns.
1 The signal cable is not connected properly.
2 The input signal is beyond the capabilities of
2 The input signal is beyond the capabilities of
the monitor.
1 Make sure that the signal cable is attached
firmly.
2 Check the video signal source to see if it is
beyond the range of the monitor. Please
verify its specifications with this monitor’s
specification section
verify its specifications with this monitor’s
specification section
Display image doesn’t fill up the full size
of the screen.
of the screen.
If under RGB mode, the H-Size and V-Size is
incorrectly set.
incorrectly set.
Use H-Size and V-Size to adjust the size of the
video.
video.
Can hear sound, but no picture is
displayed.
displayed.
Improperly connected source signal cable.
Make sure that both video inputs and sound
inputs are correctly connected.
inputs are correctly connected.
Some picture elements do not light up. Some pixels of the display may not turn on.
This monitor is manufactured using an
extremely high level of precision technology;
however, sometimes some pixels of the
monitor may not display.
This is not a malfunction. Please see the
enclosed warranty card for more information.
extremely high level of precision technology;
however, sometimes some pixels of the
monitor may not display.
This is not a malfunction. Please see the
enclosed warranty card for more information.
After-Images can still be seen on the
monitor after the monitor is powered
off. (Examples of still pictures include
logos, video games, computer images,
and images displayed in 4:3 normal
mode.)
monitor after the monitor is powered
off. (Examples of still pictures include
logos, video games, computer images,
and images displayed in 4:3 normal
mode.)
A still picture is displayed for an over extended
period of time.
period of time.
Do not allow a still image to be displayed for an
extended period of time as this can cause a
permanent after-image to remain on the
monitor.
extended period of time as this can cause a
permanent after-image to remain on the
monitor.
Touch screen does not respond to
touch.
touch.
Problems with software installation.
Review the installation procedure.
Check all cable connections.
Check all cable connections.
Touch screen is not accurate.
Cursor does not follow the finger movement
or does not reach the edges of the screen.
or does not reach the edges of the screen.
Recalibrate the screen.