Vertu ti User Guide

Do not paint the Product.

Only use a soft, clean cloth to clean your Product. Do not use chemicals, detergents, abrasive
substances, or any liquids. Use a cotton swab to clean the phone’s camera lens.

Specific phone care

Avoid scratching the phone screen. Never use a pen, pencil, or other sharp object, on it.

In order to protect the ceramics and sapphire, do not drop, knock, or rub your phone on or against
hard surfaces. In particular, avoid contact with hard materials such as diamond jewellery, nail files,
abrasives, and mineral crystals.

All leather can be damaged and should be treated with care. Therefore, in addition to the avoidance
of extreme temperatures or water and high humidity, avoid contact with oily substances, make-up,
and solvents.

Do not allow the metals on the phone to come into contact with sharp objects, metal polishes, and
chemicals such as solvents, alkaline and acid solutions, cola-based drinks, and salt water. If contact
occurs, wipe the surface with a clean, soft cloth as soon as possible.

Manufacturer's Limited Warranty

This Limited Warranty replaces all other Vertu warranties and liabilities, whether oral,
written, (non-mandatory) statutory, contractual, in tort or otherwise, including, without
limitation, and where permitted by applicable law, any implied conditions, warranties or
other terms as to satisfactory quality or fitness for purpose. However, this Limited
Warranty shall neither exclude nor limit: i) any of your legal (statutory) rights under the
applicable national laws; or ii) any of your rights against the seller of the Product.

Vertu warrants to you, the Purchaser of the Product, that, during the warranty period, Vertu, or a Vertu-
authorised service company, will, in a commercially reasonable time, remedy defects in materials, design
and workmanship free of charge, by repairing or, should Vertu in its discretion deem it necessary, replacing
the Product in accordance with this Limited Warranty (unless otherwise required by law).

Warranty periods

The Warranty starts at the time of the original purchase of the Product by the first end user. Different
individual products and parts within the overall Product may be covered by different Warranty periods. The
different possible Warranty periods are:

a. Twenty-four (24) months for the mobile phone, and any fixed battery inside it.

b. Twelve (12) months for all batteries other than those listed at a) (whether they are included as

replaceable items in the mobile phone sales package, fixed inside an accessory, or sold
separately).

c. Twelve (12) months for all other accessories not listed above.

As far as your national laws permit, the particular Warranty period will not be extended or renewed, or
otherwise affected due to subsequent resale, Vertu-authorised repair, or replacement of the Product.

Safety and warranty